City of Lowell

Job Description

Treasurer’s Department

Head Clerk

Job Title: Head Clerk (2000-21B, 3746)

Department: Treasurer’s Department

Reports To: City Treasurer, Assistant Treasurer, and other designated personnel

Union: AFSCME Local 1705

Salary: $26.9879 (min) to $31.2371 (max) per hour - 37.5 hrs weekly

FLSA Status: Non-Exempt

SUMMARY

Performs clerical duties which require a high degree of decision making and complete

knowledge of the function of the Treasurers Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Under direct supervision:

Answer telephones and in person inquiries, prepares and mails outgoing correspondence,

interprets policies, rules and regulations of the department.

May compute payroll and other mathematical computations as required. Enters data for

service/purchase orders and other departmental reports. Receives requests, instructions or information, investigates records, files and other information sources to obtain necessary

information. Compiles lists of data or information. Classifies information according to office

procedures. Transfers or posts information to records.

Assists in tax title process, municipal lien process, cashiering and processing of payments.

Writes, types or enters information into computer to prepare correspondence, bills, statements,

receipts, checks, or other documents, coping information from one record to another.

Sends, routes, and relays forms, materials and information; maintains files; retrieves

information from files; files information; processes forms; checks forms for accuracy and

completeness; types forms, memos, letters and other material. Proofreads records or forms.

Counts, weighs or measures material. Sorts and files records. Composes correspondence which

may require specific knowledge of methods and procedures; addresses envelopes or packages;

stuffs envelopes by hand or with envelope stuffing machine; answers telephone, places

telephone calls; conveys messages, and runs errands; gives information to the public in person

and over the telephone.

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Three years full time experience in a busy office environment involving customer service,

records retention and general clerical support; or equivalent combination of education and

experience, must include working knowledge of word processing and spreadsheets. Supervision experience strongly desired.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals,

technical procedures, or governmental regulations. Ability to write reports, business

correspondence, and procedure manuals. Ability to effectively present information and respond

to questions from groups of managers, clients, customers, and the general public.

SUPERVISORY RESPONSIBILITIES

Directly supervises five employees. Carries out supervisory responsibilities in accordance with

the organization's policies and applicable laws. Responsibilities include interviewing and training

employees; planning, assigning, and directing work; appraising performance; rewarding and

disciplining employees; addressing complaints and resolving problems.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

common fractions, and decimals.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations

where only limited standardization exists. Ability to interpret a variety of instructions furnished

in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions. While performing the duties of this job, the employee is occasionally required to

stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 25pounds. Specific vision abilities required by this job include close vision, distance vision, colorvision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

The City of Lowell is a drug and smoke free employer and requires physical with drug screen and CORI, post offer.

Qualified individuals should apply by the deadline by submitting

application/resume with cover letter using the City of Lowell job opportunities online

portal:

https://cityoflowellma.munisselfservice.com/ess/employmentopportunities/default.aspx

The City is committed to encouraging diversity and inclusion through equitable opportunities for all community members. The aim is for our workforce, including contractors, to be truly representative of all sections of society and our community, and for each team member to feel respected while fostering belonging.

"The City of Lowell assures that every individual shall have equal access to all City employment opportunities. The City is all-inclusive and no person shall be denied equal access because of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, military service, or physical/mental disability."

EOE/AA/504 Employer

Job Type: Full-time

Pay: $26.98 - $31.23 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Lowell, MA: Relocate before starting work (Required)

Work Location: In person