Job Description

Essential Job Duties

• Manages and directs departmental staff, including coordinating and directing workflow, making work assignments, training staff, conducting performance evaluations, and making disciplinary, hiring and firing decisions.
• Provides strategic leadership and guidance at the executive level in critical areas of technology service operations.
• Develops standard operating procedures and network access policies; establishes network standards and ensures new projects and/or acquisitions adhere to them; analyzes industry trends and selects appropriate standards; creates standard operating procedures and implements policy; and approves requests for new hardware/software acquisitions.
• Develops and administers the department budget and monitors and approves expenditures.
• Ensures organizational programs and projects are integrated into the department and effectively managed through organizational development, employee programs, and/or other related programs.
• Provides expert advice and recommendations to staff at all levels; reports on technology issues to executive staff and departments; understands and aligns technology, financial and staffing resources to address current and future priority technology needs for the City; recommends strategies and/or projects to improve organizational effectiveness.
• Develops short and long-range plans, goals, and objectives for technological functions. Remains current on developments in the field. Coordinates department services with other departments and governmental agencies.
• Provides technology-based training to City departments to meet changing system demands. Assists City departments in determining technological/computer needs.
• Performs other duties as required.

Minimum Qualifications

• Bachelor’s degree in computer science, management information systems, or related field AND 7-10 years of information technology management experience.

Ideal Candidate Information

• Knowledge of managerial, leadership, and public administration principles and practices.
• Knowledge of local and wide area network concepts.
• Geographical Information Systems knowledge.
• Experience with City organization and management structures and guidelines.
• Principles and practices of Information technology network administration.
• Understanding of application Federal, State and Local laws, rules and regulations.
• Ability to understand and follow applicable City policies and ordinances.
• Experience with budgeting principles and practices.
• Knowledge of structured project methodologies and project planning tools.
• Skilled in long-range systems planning.
• Ability to manage and direct staff professionally and effectively.
• Monitor and evaluate the work of subordinate staff.
• Skilled in Information technology management, and the use of computer and related software applications.
• Effective at working collaboratively with other departments to analyze needs.
• Ability to develop strategic plans that support and improve IT and organizational operations.
• Ability to conceptualize, launch and deliver practical technology projects on time and within a budget.
• Skilled in achieving results using a flexible, open approach to problem solving while remaining sensitive to people issues.
• Communicate effectively with staff, co-workers, and the general public in a professional manner.

The City provides a comprehensive benefits package that is predominantly employer-paid for full family coverage, which includes medical, dental, vision, employee assistance program, long-term disability insurance, and basic life insurance with buy-up options for the employee, employee’s spouse and dependents. All employees are required to participate in the Washington State Department of Retirement Systems programs and have the option to participate in a 457 deferred compensation program. Other benefits include generous paid leave such as vacation, holidays, and sick leave, and voluntary participation in a tax-deferred medical or dependent 125 plans.