Job Description

ESSENTIAL FUNCTIONS/JOB TASKS: (Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions)

• Generate approximately 1,500 water & sewer invoices per month using the City's billing software, including converting monthly meter reading results to invoices
• Perform initial liaison services with Havre de Grace citizens regarding water & sewer invoice discrepancies
• Coordinate ad-hoc meter reading with the Department of Public Works in response to citizen complaints and property transfers
• Develop payment schedules for citizens with water & sewer accounts in arrears based upon specific written criteria provided by the Department Director
• Generate turn-off notices for delinquent water & sewer accounts
• Ensure water & sewer receipts are posted to the correct account
• Reconcile monthly water & sewer billing and collection data with amounts recorded in the City’s general ledger
• Assist with tax billing & collection, accounts payable, and payroll processing, cashier, and receptionist as needed
• Performs other duties assigned

OTHER RELATED FACTORS:

None

MINIMUM QUALIFICATIONS:

Knowledge, Skills and abilities:

• Must have the ability to interact in a positive way with the public, especially in difficult or sensitive situations.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Working knowledge of methods used to maintain fiscal accounts and records.
• Knowledge of business and government accounting principles.
• Ability to operate a personal computer in a Windows operating environment, including functionality in Microsoft Word and Excel
• Ability to work as a member of a team.
• While performing the duties of this job, the employee is regularly required to sit, use hands to type, handle tools, or controls; and communicate orally and in writing. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to ten (10) pounds

Education and Experience:

• Associates Degree (A.A) in business related field. Two (2) years' experience in pertinent accounting or finance may be substituted for each year of education.
• Experience in customer service and utility billing

Company Description

Havre de Grace is a city in Harford County, Maryland, situated at the mouth of the Susquehanna River and the head of the Chesapeake Bay. Havre de Grace's location makes it popular for recreation and tourism, and the City was honored as one of America's 20 best small towns to visit in 2014 by Smithsonian magazine.
The City of Havre de Grace, Maryland, is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online application!
The City of Havre de Grace, Maryland, is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Benefits

• 457 deferred compensation plan
• Company-paid Short and long-term disability insurance
• Company-paid Basic Life and AD&D Insurance
• Dental Insurance
• Health Insurance
• Paid Holidays
• Pension Plan
• Personal time
• Sick Time
• Vacation time
• Vision Insurance
• Voluntary life, AD&D, critical illness, and hospital indemnity insurance