CITY OF GERMANTOWN is Hiring a Part Time Customer Service Rep (GAC)- Mornings Near Germantown, TN
Please note, we accept applications for this position on an ongoing basis. Applications will remain on file and will be reviewed only when there are vacancies. The Customer Service Rep is responsible for delivering excellent customer service in a busy front-desk area. Schedule: Mornings: 4:30am-9:00am
Greet and assist all guests and members; provide general information about the Club and its programs, activities and schedules
Answer and transfer phone calls
Monitor member computer check-in
Enter and process membership information using specialized club software
Enter sales transactions at POS for members, including program, service and product payments
May perform or assist in performing closing activities, including reconciling cash drawer
Should be at least 16 years of age; customer service experience preferred
Must have an energetic personality with excellent interpersonal communication skills
Skill in using computer and ability to learn to use specialized in-house software
Ability to work as a team member
Ability to develop and maintain on-going relationships with club members
EDUCATION AND EXPERIENCE: Should be at least 16 years of age; customer service experience preferred SPECIAL REQUIREMENTS: CPR/AED Certified or ability to obtain. WORKING CONDITIONS: Work takes place in a busy front desk environment. Work involves standing during shift and extensive interaction with customers in person and on the phone. Schedule: Mornings: 4:30am-9:00am