• Plans, presents, and evaluates innovative hands-on programming for teens

• Assist patrons and colleagues with maker equipment, including 3D printers, laser cutter, vinyl machines, sewing machines, and other technology as it is acquired.
• Works with the IDL staff to develop policies and procedures for patrons' use of maker equipment.
• Assist with City Wide STEM challenges through creating video tutorials, planning and assisting with sessions.
• Work with colleagues to analyze existing programs, services, and community trends, to identify the needs and interests of diverse communities.
• Occasionally assists with school and community outreach/engagement for teens.
• Assists library users, primarily teens, with the use of library materials, services, equipment and facilities, including help in accessing online resources and downloading library media.
• Maintains current knowledge of the Library’s teen and adult collections and electronic resources, keeping abreast of industry trends and innovations. Reads, listens to, and views a wide variety of teen literature and media.
• Develops and maintains recommended resource guides to books, movies, music, and on-line resources for teens.
• Assists patrons at the Technology and Teen Loft desks with public equipment including, but not limited to: public computers, printers, wireless network, scanners, photocopiers, and fax machines.
• Assists patrons with public computer software, including, but not limited to: browsing the internet, sending and receiving email, filling out online forms, and creating, editing, saving and retrieving documents.
• Troubleshoots issues with equipment and software.
• Handles incoming phone calls with a high level of customer service.
• Provide library assistance in the area of filing and shelving on an as-needed basis.

• Answers general information and directional questions.
• Completes training as assigned, including but not limited to racial equity training, implicit bias, trauma-informed care, serving homeless populations. Applies the concepts learned in this training to their work at the Library.
• Perform other duties as required or assigned.

MINIMUM REQUIREMENTS OF WORK:

• Must possess a high school diploma, GED or higher.
• Must possess two (2) or more years of work experience with teens.
• Proven experience in learning, implementing, and teaching new STEM technologies.
• Willingness and courage to explore new ideas and emerging technologies, create, and innovate.
• Knowledge, skills, and abilities in the following areas:
• Extensive knowledge of young adult literature, authors, films, music, trends and video games.
• Conversant with social media and personal technologies currently in use by teens and emerging adults.
• Experience with creating videos, video editing, graphic design, electronic music, video gaming, video game design, Cricut equipment, coding or creative writing strongly desired.
• Considerable knowledge of and ability to use Internet search engines, word processing software, email, on-line computer catalogs and Windows operating systems.
• Ability to communicate effectively and comfortably in public.
• Spanish language fluency (oral and written) is highly desired.
• Ability to connect with individuals from diverse backgrounds and establish and maintain relationships with library patrons who may need assistance or support.
• Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions to interpret an extensive variety of technical instructions in mathematical or diagrammatic form, while dealing with several abstract and concrete variables.
  • Ability to establish and maintain effective working relationships with a diverse group of customers and staff throughout the Library, as well as outside the organization.
  • Ability to multitask many variable duties, requests and responsibilities.
  • Ability to prepare business letters, expositions, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, dictation, and style.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.

SUPERVISION:

PUBLIC CONTACT: