Employee Relations Specialist - Part-Time

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Employee Relations Specialist - Part-Time

Salary

$22.83 Hourly

Location

Durham, NC

Job Type

PT w/ benefits (30 hours or more per week)

Remote Employment

Flexible/Hybrid

Job Number

24-04892

Department

Human Resources

Opening Date

04/26/2024

Closing Date

5/1/2024 11:59 PM Eastern

Description

Benefits

Questions

Be sure to mark your calendar and attend the LOGO Career Expo on June 8th to find your new career with community impact! https://logocareerexpo.com/

Position Description

Work. Serve. Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $22.83/hr

Hours: 8:00am - 4:30pm

The City of Durham's Human Resources Department (http://durhamnc.gov/722/Human-Resources) is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you're ready to share your talents, learn new skills and build relationships in service to the City of Durham!

Devoted to providing clerical and/or office support activities for city functions and staff . This position performs a broad range of par a professional work ranging from routine to specialized office/customer service support such as processing complex transactions ; handling escalate d customer service requests; coordinatin g and maintaining office processes and office information ; and performing quality assurance on transactions and/or work product.

R esponsible fo r providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to senior staff; and logistical support for programs and/or projects . M ay serve as an executive assistant to a department director .

Duties/Responsibilities

Coordinates and oversees employee relations administrative functions and processes such as unemployment claims verification and response, initial review of technical review forms, monitor employee relations outlook inbox as well as HR ticketing system, processing monthly substance testing file . Coordination of grievance hearings, quarterly and monthly reporting assist employee relations department with scheduled training , scheduling meetings for employee relations investigators .

Provides quality assurance over administrative support functions including financial, procurement and human resources transactions ; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serves on city committees.

Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for executive staff, as assigned . Work may also include program support such as handling facility requests; training staff; documenting and routing customer complaints .

Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; may assist with applicant selection process.

Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence , provides general administrative support to staff and/or projects.

Receives, processes and routes calls ; provides information to callers; researches and resolves complaints and makes referrals as appropriate ; handles call on behalf of executive staff, ensuring appropriate and timely follow up.

Performs other duties of a similar nature and level as assigned.

Minimum Qualifications & Experience

Associates degree in business or related field OR equivalent experience.

Two years of advanced administrative support experience.

Additional Preferred Skills

Proficiency in Microsoft Office.

Experience working with confidential information.

Experience interacting with employees.

Benefits - Part-Time (1,000 hours or more per year)

401(k) retirement plan (5.0% of salary)

State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

401(k) retirement plan (5.0% of salary)

State retirement plan effective first day of the month following date of hire

Health insurance effective first day of the month following date of hire

Dental and life insurance, after one year of service

Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

City of Durham Website

Walk in

Job fair

Employee referral

Professional organization ***Please list the organization in "other" box below***

Internet posting ***Please list the specific web site in the "other" box below***

Craig's List

Facebook

LinkedIn

GlassDoor

governmentjobs.com

Monster.com

Indeed.com

Employment Security Commission

Magazine/Newspaper

Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

High School Diploma or Equivalent (GED, HiSET, TASC)

Associates Degree

Bachelor's Degree

Master's Degree

Doctoral Degree (PhD, Juris Doctorate)

04

How many years of advanced administrative support experience do you have?

No related experience

Less than 1 year of related experience

1 year but less than 2 years related experience

2 years but less than 6 years related experience

6 or more years related experience

05

How would you rate your experience level with Microsoft Office?

No experience

Beginner level

Intermediate level

Advanced level

Expert level

06

Do you have experience working with confidential information?

Yes

No

07

How would you rate your experience with interacting with employees?

No experience

Beginner level

Intermediate level

Advanced level

Expert level

Required Question