Installs and troubleshoots Automated Meter Reader (AMR) meters to automatically collect consumption of residential and commercial water meters. Performs tests to calibrate equipment to ensure water meters are functioning accurately. Performs a variety of routine manual tasks for the utilities divisions in such areas as installing, maintaining, disconnection and removal of new residential and commercial water meters. Performs task-based supervisory duties including prioritization, coordination, and execution of work performed by meter technicians in the Water Meter maintenance division. The employee performs related work as required.ESSENTIAL FUNCTIONS
The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to demonstrate competence and satisfactory performance of these duties. Other duties may be required and assigned.

1. Reads and records consumption of residential and commercial water meters using computerized meter reading equipment on assigned routes; verifies that readings are within acceptable parameters.
2. Performs various technical troubleshooting by analyzing issues in the field and executing the necessary repairs.
3. Install new water meters; record meter and account information and initiates new service by programing water meter when necessary.
4. Repairs leaks on water meters; performs pressure checks of service lines; removes defective register and installs new registers when necessary. 
5. Turn off / Lock meters for non- payment.
6. Replaces missing or broken water meter lids and boxes.
7. Performs repairs and maintenance of water meter vaults and lids, ensuring safe access and operation.
8. Performs testing and repairs of residential, commercial, and industrial meters of various sizes.
9. Responds to utility billing issues and reports findings to Utility Billing office.
10. Perform maintenance work related to water meter operations in a safe and efficient manner.
11. Uses standard office equipment, including a computer, laptop; drives City vehicles to work sites, transport materials and assists other staff as required.
12. Demonstrates courteous and cooperative behavior when interacting with the public and City staff; act in a manner that promotes a harmonious and effective workplace environment.
13. Other duties as assigned.

 
KNOWLEDGE SKILLS AND ABILITIES 

1. Advanced knowledge of the methods and procedures used in reading meters.
2. Advanced knowledge of meter service operating procedures.
3. Knowledgeable of the geographical layout of the city and the location of meters 
4. Advanced knowledge of all read routes.
5. Good knowledge of basic arithmetic
6. Good knowledge of safe work practices
7. Advanced knowledge of operational characteristics of water meters
8. Working knowledge of Microsoft Office, specifically Word and Excel
9. Ability to provide excellent customer service.
10. Ability to understand and follow oral and written instructions
11. Ability to read and accurately record meter readings
12. Ability to safely operate City vehicles
13. Ability to establish and maintain effective working relationships with coworkers and the public
14. Ability to learn troubleshooting methods and techniques to analyze problems in field.
15. Ability to read maps and locate addresses
16. Ability to work in the field under adverse weather conditions and to stand and walk for long periods of time
17. Ability to work independently in the absence of supervision
18. Ability to utilize computer hardware and software relating to work and field equipment.
19. Ability to learn to operate associated software systems quickly and efficiently.
20. Ability to create and distribute multiple reports through the utility billing software system 
21. Maintaining accurate records of work performed.
22. Ability to maintain consistent attendance.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of speci?c statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.MINIMUM REQUIRED QUALIFICATIONS

• Must have High School Diploma/G.E.D.
• Must have valid driver’s license at time of placement and must have driving record su?cient for coverage by City’s auto liability carrier
• Excellent public relations skills

PREFERRED QUALIFICATIONS

• Previous water meter reading, troubleshooting, and repair experience.

PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor or Employee Services. 

• Frequent amounts of walking, driving, or sitting
• Ability to lift and/or carry objects ranging from 1-50 pounds and occasionally lift and/or carry objects ranging from 50-80 pounds
• Ability to turn knobs, levers, cranks, wrenches, valves, and handles 
• Frequently able to step up and down to enter and exit City properties 
• Occasionally required to squat, kneel, and crawl as job requires
• Frequently required to bend, climb, reach above head or below shoulder level 
• Ability to work in inclement weather, after hours, weekends and holidays as required