Welcome to the City of Dallas! The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. What do we offer? A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more. Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career. Job Summary Job Description Overview The Community Care Services Supervisor will supervise a team of staff and/or a project or set of projects within the Office of Community Care. Additionally, a Supervisor – Community Care Services may supervise or oversee community partners, volunteers and/or temporary employees. The Office of Community Care administers a variety of social services programming within the City of Dallas. Essential Functions 1 Supervises, plans, coordinates, assigns and evaluates work of staff, volunteers and/or temporary employees Implements and monitors policies and procedures; supervises work schedules and assignments 2 Supports, supervises, and oversees the collection of reports, data and other information and the preparation of reporting for project accomplishments 3 Trains, educates, and counsels new hires, current staff, and or volunteers and temporary employees on projects within their areas of responsibility 4 Manages and set schedule for site visits, evaluations, and monitoring reviews when appropriate. 5 Conducts staff performance evaluations 6 Develops and manage key areas of administration dependent on specific role, such as management of contracts and conduct monitoring reviews, oversight of volunteer schedule, oversight of facility calendar, etc. 7 Performs any and all other work as needed or assigned. Minimum Qualifications Education High school diploma or GED Experience Four (4) years experience involving two (2) or more of the following: Contract Management Budgeting Program Evaluation and Reporting Social Services Program Oversight Volunteer Management Office Administration One (1) year of experience in a lead work/supervisory capacity. Licenses and Certifications None Knowledge and Skills 1 Knowledge or relevant program area or scope of responsibilities. This might include oversight of a process, such as contract management, oversight of a facility, oversight of social services programming, etc. 2 Thorough knowledge of or ability to become familiar with City ordinances and Administrative Directives related to City contracts, procurement, Council Agenda process, Office of Community Development, and Risk Management procedures. 3 Where relevant, knowledge of applicable federal, state or other guidelines concerning receipt and use of grant monies. 4 Ability to assist and direct various community members, clients and patrons. 5 Ability to communicate effectively verbally and in writing. 6 Ability to establish and maintain effective working relationships. 7 Ability to communicate effectively and diplomatically, both orally and in writing. 8 Ability to establish and maintain an effective working relationship with all levels of management, city officials, vendors, other government agencies, other employees and the general public. Salary Range $29.10 - $36.38 The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce. The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. Questions? Contact our recruiting departments: Civil Service - civilserviceinfo@dallascityhall.com Talent - Acquisition hrtalent@dallas.gov