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Customer service attendant
$43k-54k (estimate)
Full Time 1 Month Ago
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City of Cupertino, CA is Hiring a Customer service attendant Near Cupertino, CA

Description

This recruitment is open until filled and subject to close at any time.

The City of Cupertino Parks and Recreation Department has a seasonal employment opportunity for softball scorekeepers for adult softball leagues held at Memorial Park.

Definition

Typical activities include, but are not limited to, softball field preparation including water, drag, and line field, accurate scorekeeping for games, maintain team files, scoreboard operation, collaborate with umpires to enforce league rules, and customer service to league participants.

Class Characteristics

Customer Service Attendant I is aseasonal part-time, temporary, non-benefited, and at-will position. It is also limited to no more than 995 hours per fiscal year.

Applicants must possess all relevant certifications before the first day of employment.

Essential Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Water, drag, and prepare the softball field
  • Keep score and game time
  • Communicate appropriately with players, umpires, and park patrons

Qualifications

Knowledge of

  • Customer services best practices
  • Baseball or softball is helpful but not required

Ability to

  • Understand and follow written and oral instructions
  • Must be responsible, alert, courteous, and punctual
  • Manage time effectively, show initiative, and work independently
  • Work independently
  • Available to work evenings
  • Provide own transportation to and from work
  • Must be able to lift a maximum of 50 pounds

Education and Experience

Must be a minimum of 16 years old and must obtain a Red Cross CPR / First Aid certification within 90 days of hire.

Supplemental Information

Application and Selection Process

If you are interested in this opportunity, please submit your City of Cupertino employment application to Human Resource.

This recruitment is open until filled and subject to close at any time. Applications must be filled out completely. Failure to complete the supplemental application will disqualify the applicant from the recruitment process.

Failure to list work experience or stating "See Resume" in the work experience section of the application will be considered an incomplete application and subject to rejection.

Resumes may be attached separately. Electronic applications may be submitted online through the City's employment page at https : / / www.

cupertino.org / jobs or application materials may be submitted to : Human Resources, 10300 Torre Avenue, Cupertino, CA 95014.

Late applications will not be accepted.

Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and / or panel interview.

Additional Information

The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person's race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability.

Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise the City of Cupertino Human Resources upon submittal of application.

Documentation of the need for accommodation must accompany the request.

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/22/2024

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The job skills required for Customer service attendant include Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service attendant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service attendant positions, which can be used as a reference in future career path planning. As a Customer service attendant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service attendant. You can explore the career advancement for a Customer service attendant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Attendant job description and responsibilities

Resolves routine and basic problems and communicates solutions or requested information to the customer.

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Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.

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Customer Service Attendant also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Greet and instruct customers with a smile and enthusiasm.

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Provided excellent customer service at check-out by offering membership, product protection services, and product knowledge while efficiently processing transactions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Attendant jobs

Highest levels of integrity, punctuality, and dependability a must.

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Ability to work both independently and as part of a team.

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Customer Service Attendant usually collaborate closely with marketing teams on feedback collection and analysis.

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Pay close attention to detail concerning product knowledge and customer focus.

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Customer orientation and ability to adapt/respond to different types of characters.

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Step 3: View the best colleges and universities for Customer Service Attendant.

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