The City of Concord is accepting applications for part-time community center Facility Attendants to support the Recreation Services Department. This recruitment will be used to fill a current vacancy at the Senior Center and also establish an eligibility list to fill future positions as they become available. Salary is negotiable based on experience:

• Facility Attendant I: $17.22 - $19.48, no experience required
• Facility Attendant II: $18.09 - $20.47 with one or more years of experience

Community Centers
Facility Attendants will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis.

• Centre Concord, located at 5298 Clayton Rd. is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. 
• The Willow Pass Community Center, located at 2748 East Olivera Rd. is the perfect facility for a variety of events at a very affordable price. It is perfect for business trainings, quarterly meetings, luncheons, receptions and more! 
• The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs, and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle.

What you will be doing: 
Facility Attendants provide supervision of the community center during classes and rentals; set up and take down chairs, tables, equipment; and perform light custodial services. The Facility Attendant must be able to provide a high level of support to customers and ensure the safety of the people and property by effectively enforcing policies and procedures.
The Facility Attendant II is distinguished from the Facility Attendant I in that the Facility Attendant II performs duties independently.
All positions are part time, limited service. Hours per week may vary depending on facility bookings.

SELECTION PROCESS

 

1. Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs.
2. As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview. 
3. Successful candidates will be provided a conditional offer of employment and must clear DOJ livescan.

Conviction History
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

• Serving as the main point of contact for instructors, participants, and renters during scheduled shifts
• Setting up, taking down, and cleaning up of the facility before and after events and classes as assigned
• Effectively communicating and enforcing facility policies and procedures
• Effectively communicating program and schedule information to customers
• Completing all paperwork required for rentals and classes
• Using strong verbal and written communication skills to provide information to customers, co-workers and supervisors
• Monitoring equipment inventories and recommend procurement of items as needed
• Inspecting facility and equipment and recommending procurement, maintenance and repair as needed
• Demonstrating at all times cooperative behavior with colleagues, supervisors and the public
• Other duties as assigned

Knowledge of:

• Principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction

Ability to:

• Give appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Maintain appropriate attention to detail based on the complexity of work performed
• Convey written and/or non­written information effectively comprehending and understanding documentation and verbal or visual communications
• Use logic and reasoning to identify approaches to solving problems
• Actively look for ways to help people
• Read, comprehend and retain information
• Speak clearly, concisely and audibly
• Work efficiently and accurately on tasks with interruptions
• Adapt communications and behavioral styles appropriately to act promptly and decisively
• Make acceptable decisions
• Meet the physical requirements of the work
• Understand and carry out oral and written instructions
• Establish and maintain cooperative and effective relationships with those contacted in the course of work

Education: Satisfactory completion of high school or the equivalent
 
Experience: None required.
Education: Satisfactory completion of high school or the equivalent
 
Experience: One or more years in a customer service driven field with facilities experience is desirable.The ability to speak and understand Spanish is desirable, but not required.
A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ fingerprint clearance.

EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date.