In this position, you will attend to Acacia Park's amenities. We are looking for welcoming, energetic, customer service-oriented, and good representatives of the community. You will answer and disseminate visitor information, market community events, and observe Uncle Wilbur Fountain along with other activities in Acacia Park.

This is a seasonal (at-will) position with benefits limited to those required by applicable state and federal laws, which include Worker's Compensation, Medicare, Unemployment Insurance, and PERA (Public Employees' Retirement Association).

Anticipated dates of employment will be May 23rd through September 2nd. The normal work schedule is daily (weekends and holidays included), between 11:30 a.m. and 6:15 p.m. approximately 20 to 25 hours per week. Total hours worked will not to exceed 1,500 annually.

Essential Job Functions- the basic job duties an employee must be able to perform:

• Operate the Acacia Park Visitors Hub, including opening and closing
• Monitor Uncle Wilber Fountain as a staff attendant at the water feature; turn on the sculpture show; conduct chemical checks, inspect for damage and vandalism, and report to appropriate staff
• Maintain COVID safety and cleaning standards at both facilities
• Coordinate water feature closures during inclement weather, including updates to social media
• Provide a high level of customer service at both sites; address safety issues; and respond to emergencies
• Support an organized and accessible visitor's center
• Provide a welcoming atmosphere for visitors
• Share local knowledge; make recommendations about restaurants, businesses, and activities; and highlight downtown amenities and regional attractions
• Talk to tourists about what makes Colorado Springs a great place to visit
• Coordinate, stock, and maintain brochure information; create informational handouts
• Manage, schedule, and coordinate Hub games in the courtyard
• Compile the guest register and visitor counts
• Empty trash receptacles surrounding the fountain area; assist with Visitor Hub cleanliness

• Knowledge of the Pikes Peak Region
• Proficiency using Microsoft Office Suite, especially Word, Excel, and Publisher
• Exceptional organizational and communication skills
• Ability to work independently
• Ability to commit to working the entire season of operations

• Two years of customer service-oriented experience, including experience working with tourists
• First Aid and CPR certification (First Aid & CPR class provided by the City)

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position. The City does not sponsor applicants for work visas. If hired, you will be required to provide proof of your eligibility to work in the United States. Apply to Join Our Team

• Please visit Colorado Springs Jobs and click on ‘Apply for a City Career’ > ‘City Career Postings – Apply Now’ button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).
• Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution.
• Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the website. You can view the status of your application here. To be notified of future career opportunities, go to coloradosprings.gov/jic

****************************************************Equal Opportunity Employer