• Checks in and checks out various materials and patron holds; monitors, inspects, and evaluates all materials for any wear, damage, or defect.
• Assists and supports patrons inside the library and responds to inquiries and questions; explains policies and rules, instructs patrons regarding library equipment, and assists with library technology and systems; registers new patrons with cards and monitors their statistical classes.
• Collects, manages, and handles fines and fees; processes the cash box, self-check machine funds, receipts, and cash transactions; writes deposits and handles donations and monies for the friends of the Clearwater library bookstore.
• Performs various general reference tasks; assists with book look ups, hold requests, and other tasks; maintains and monitors the hold shelf, triggers, and stickers.
• Manages paper supplies and other library materials; ensures all necessary library documents, writing utensils and other supplies are fully stocked; manages lost and found items, and damaged or incomplete materials.
• Retrieves and organizes library materials from the outside book drop; sorts library materials and processes; receives and records deliveries coming in and going out of the library; keeps appropriate records and documents.
• Researches, plans, develops, and implements various library programs and other library initiatives under the direction of a supervisor.
• Compiles, packs, and organizes bags of library materials going to other libraries; ensures the appropriate materials, labels, and processing.
• Participates and assists in both opening and closing procedures; monitors and cares for equipment and machines.
• Performs other duties as assigned.

Licenses, Certifications, and Equipment: 

This position is required to operate the below equipment, machines, tools, and other work aides: Fax, copier, phone, personal computer, and other equipment as assigned.

Education and Experience: 

High School Diploma, High School Equivalency Diploma or G.E.D. Certificate AND two (2) years of customer service experience; OR an equivalent combination of education, training, and experience may be considered.

• Daily library routines and shelving techniques and practices
• Dewey Decimal system
• Customer Service and skills
• Cash handling and process
• General library policies and procedures; computers and general office equipment
• Equipment maintenance practices and methods
• Customer service principles

• Following oral and written instructions
• Accurately filing and shelving library materials both alphabetically and numerically
• Handle cash, collect fees and fines, create deposits, and keep accurate accounting
• Responding and engaging with library patrons and the community
• Lifting and transporting various heavy loads of library materials and pushing book carts
• Operating a computer, related software, and various library systems