134 Customer Service Coordinator Jobs in Charleston, SC
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City Of Charleston is Hiring a Customer Service Coordinator Near Charleston, SC
- Provides assistance to office visitors, callers, and the general public regarding City processes and forms.
- Directs customers to the appropriate point of contact.
- Receives and distributes documents.
- Enters application tracking information, service requests, citizen issues, and pertinent facts into electronic workflow software.
- Assists with the production and distribution of application and service request tracking reports.
- Performs research projects, including: data collection, analysis, information verification, and discrepancy resolution.
- Collaborates with other departments as needed.
- Keeps abreast of City operational procedures, practices, processes and office locations.
- Reads and applies various documents such as maps, procedures, processes and regulations to work situations.
- Advises departmental personnel, citizens, and others on status of cases, and makes referrals as appropriate.
- Monitors recurring issues and adverse trends in complaints and inquiries.
- Performs other duties as assigned
- Associate’s Degree (AA/AS) in Business Administration, Public Administration or related field; and 2 years of related experience and/or training; or an equivalent combination of education and experience.
- Thorough knowledge of Microsoft Office or similar software.
- Experience with EnerGov.
Job Summary
Full Time
$32k-40k (estimate)
05/29/2023
05/27/2024
charleston-sc.gov
Charleston, SC
1,000 - 3,000
Related Companies
The job skills required for Customer Service Coordinator include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
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