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The City:Carlsbad is conveniently located between L.A. and San Diego and features nearly seven miles of coastline, three lagoons, world-class resorts, well-planned neighborhoods and a diverse business community. Covering nearly 40 square miles, the City of Carlsbad is currently home to about 115,000 residents. Thanks to an award-winning growth management plan, the city's infrastructure and services keep pace with development and promote an excellent quality of life.A full-service city, Carlsbad has its own police and fire services, a water district, parks and recreation, and library and cultural arts departments, in addition to standard administrative and public works functions.The Department: Our award-winning Information Technology Department is an excellence driven organization with a mission to leverage partnerships, people, and technology for the City of Carlsbad. The department is in need of a creative and adaptable Client Systems Administrator to use their customer service experience and technical expertise to troubleshoot and solve complex issues and also provide general oversight of incidents and requests for effective and timely resolutions. This position will be part of the Public Safety division of the IT Department specifically supporting users and technologies in our Fire and Police Departments.
The Client Systems Administrator provides direct support for client systems and endpoint devices including personal computers, cameras, peripheral devices and mobile devices. Many of the duties in this position are centered on providing direct support for client systems. The Client Systems Administrator is responsible for researching unique solutions to client computer problems and working with peers to develop novel solutions. Carlsbad leverages partnerships with many leading names in industry including Lenovo, Microsoft, Apple and ServiceNow. Further, the candidate we are seeking must have the ability to work a flexible schedule including "on-call" basis. The ability to pass an extensive pre-employment background search is required.
Essential Duties and Responsibilities: The following duties are typical for this job series. Incumbents may perform some but not all of the listed duties and may be required to perform additional duties from those listed below to meet the city's business needs and changing operating practices. Other duties may be required and assigned.
CLIENT SYSTEMS ADMINISTRATOR
Bachelor's in management information systems, Computer Science or Information Technology or a related discipline or 3 years experience administering, deploying, maintaining, and securing a city-wide help desk operation (mid-size network). In addition, experience in testing PC/LAN technologies and computer system applications and 1 year serving in the capacity as a technical lead or supervisor are preferred.
Full Time
Public Administration
$94k-123k (estimate)
05/23/2024
06/13/2024
carlsbadca.gov
CARLSBAD, CA
500 - 1,000
Private
MATT HALL
$200M - $500M
Public Administration