Position Overview
The primary function of this position is to Interview applicants and/or families to assess their need for assistance and/or resources. The worker will provide information and referral to clients as needed. This position works with other Center staff to coordinate activities of neighborhood centers (i.e. public programs including mass distribution, assistance programs, crisis intervention, and injury prevention equipment and education for children). For all activities, the worker is responsible for accurate data entry and reporting on logs, forms, and databases.
APH Information
This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan. Departmental Competencies related to the position can be found on Austin Public Health’s website.
Immunization Requirement
Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.
When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title, employment dates, and description of responsibilities for all jobs you wish to be considered.
• The application is an official document; incomplete applications will not be considered. A resume will not be considered, in lieu of a completed City of Austin application.
• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar and spelling, in helping us screen applications and determine candidates to be interviewed.
• Work experience listed must include month, year, and a verifiable Supervisor or Human Resources phone number.
• When completing the supplemental questions, please note that your answers must be supported by information contained in your application. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
  Salary and Benefits
  Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
  If you are selected to interview
  Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive a military/veteran interview reference this position will require a pre-employment Criminal Background Investigation (CBI). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED, undergraduate and/or graduate degrees, will be required.

• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
• All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Public Health worksite – including parking lots, garages, or in any personal vehicle located on the premises.
• When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health.
• This position is eligible for the Public Service Loan Forgiveness (PSF) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment, and minimize delays and costs.
• Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner
• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.

Job Summary