Position Purpose

The City of Arvada operates two golf club restaurants; responsible for mixing and serving drinks to guests; ensures guest satisfaction through providing the best possible service standards.

Tip Eligible Position

Job Functions / Scope of Authority

ESSENTIAL JOB FUNCTIONS

• Provides excellent guest service to patrons of the golf course facilities;
• Has thorough knowledge of beverage menus, i.e. house brand liquors, liquor, beer and wine that is available; has ability to describe beverage ingredients and preparation;
• Greets guests warmly and with a smile, proceeds with standard sales approach with suggestive selling and upselling; has thorough knowledge of food menu contents, daily specials and ability to describe menu items, preparation, and ingredients to guests;
• Serves alcoholic and non-alcoholic beverages to guests prepared per provided recipes;
• Stocks glassware and ice; prepare mixes and garnishes;
• Manages inventory and restocks supplies as needed;
• Follows all safety and sanitation procedures;

Works in an organized, expedient manner, anticipates guests' needs; i.e. staging the table per guest orders, refills, etc.

• Clears dishes and tables; as needed;
• Deliver all food and beverage items to guests with tray service in a timely manner, a maximum of 2 items may be hand-carried;
• Performs all side work duties, works opening and closing duties as directed; helps where needed in restaurant;
• Handles cash and credit card transactions accurately;

Follows and upholds established liquor laws and regulations as well as restaurant alcohol policies

• Monitors guest alcohol consumption and intervenes as necessary;
• Attends required department meetings and training sessions;

Other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate with others, ability to use good judgment;

Ability to work independently, ability to maintain clean and neat appearance, ability to maintain adequate attendance, ability to follow instructions,

Ability to work with a P.O.S., handle and reconcile of cash banks,

Ability to carry a serving tray as required;

Must be able to work evenings and weekends and some holidays, ability to establish and maintain effective working relationships and supervisors, other employees, and the general public;.

Working Environment / Qualifications

MINIMUM QUALIFICATIONS

Must be 21 years or older

Ability to lift / carry up to 50 pounds occasionally

PREFERRED QUALIFICATIONS :

1-2 years previous bartending

Previous guest service or server experience

Vision Mission Values

The City is an Equal Employment Opportunity.

Vision :

We Dream Big and Deliver

Mission : We are dedicated to delivering superior services to enhance the lives of everyone in our community.

Values :

Innovation : We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.

Passion : We are a high performing, inclusive team inspiring each other to pursue excellence.

Opportunity : We value our diversity, embrace possibilities, face challenges, preserve and take action to deliver quality results

Last updated : 2024-04-23