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Kathy M. Sheehan Office of Human Resources Albany City Hall
24 Eagle Street, Rm 301 Mayor (p) 518-434-5049
(f) 518-434-5269
Notice of Job Opening
Position: Telecommunications Specialist
Applicants must meet the requirements outlined in the enclosed job
description.
PLEASE NOTE: This position is in the competitive class and will be
filled on a provisional basis pending the outcome of the civil service
examination.
Department: Police
Number of Vacancies
9
to be filled:
Rate of Pay: $46, 377 Annually
Schedule: 40 hours
Application Deadline: Until Filled
All applicants must submit an application online via jobs.albanyny.gov
to be considered for the job opening.
Residency Requirement: YES
Per City Code § 62-1, all individuals hired by the City of Albany
municipal government must be or become residents of the City of
Albany within 180 days of hire. Failure to move into the City shall be
deemed a voluntary resignation.
Background Check: The City of Albany will conduct a thorough pre-employment
background investigation as part of its consideration of candidates
for employment. Applicants must, upon request, provide documentation
regarding their educational, employment, criminal, and driving records, and/or
authorize the City to obtain those records. Applicants must also provide the necessary
fees for the fingerprint processing. - Background investigation results will be
considered pursuant to Corrections Law Article 23-A as well as relevant federal law.
A criminal conviction will not necessarily result in disqualification for employment.
Rather, such factors as relationship to the job, age at the time of conviction, length of
time since conviction(s), the seriousness and nature of the crime, and any
rehabilitation will be considered.
The City of Albany is an Equal Opportunity /Affirmative Action Employer.
Reposted on Monday, March 13, 2023
City of Albany
Competitive
Rev: 11/30/05
TELECOMMUNICATIONS SPECIALIST
DISTINGUISHING FEATURES OF THE CLASS: The work of a
Telecommunications Specialist involves: receiving emergency calls requesting police,
fire and emergency medical services, as well as non-emergency calls for service and
requests for information. Incumbent dispatches the appropriate personnel and equipment
from the police and/or fire department in response to emergency and non-emergency
requests for service. The incumbent sends and receives teletypes and information on the
New York State Police Information Network (NYSPIN) system computer. This work is
performed under general and/or direct supervision and in accordance with specific
operating procedures.
TYPICAL WORK ACTIVITIES: (Illustrative Only)
Handles incoming Enhanced 9-1-1 emergency and non-emergency calls for service,
gathering information and discerning the type of response required, utilizing
emergency medical dispatch protocols when appropriate. Enters call data into the
Computer Aided Dispatch system using a computer workstation;
Sends and receives radio transmissions, utilizing a two-way radio, to assign
appropriate police personnel and equipment in response to calls for service, monitors
officers’ locations and activities, enters data into the Computer Aided Dispatch
system, requests and receives information utilizing the NYSPIN system;
Sends and receives radio transmissions, utilizing a two-way radio, to assign
appropriate fire personnel and equipment in response to calls for service, monitors
firefighters’ locations and activities, enters data into the Computer Aided Dispatch
system;
Enters data, composes, sends and receives information utilizing the NYSPIN system;
Operates multi-frequency radio equipment;
Dispatches appropriate police or fire personnel and equipment using multi-frequency
radio equipment;
Operates a multi-line centrex telephone system;
Monitors an Intrac Alarm System;
Maintains radio contact with all employees in the field;
Receives and handles incoming non-emergency calls for service;
Receives, handles, assists and routes interdepartmental calls to appropriate area of the
department or agency;
Establishes and maintains appropriate logs, reports, and records as required;
Operates various office equipment;
Performs other related work as required.
SEE REVERSE SIDE
Telecommunications Specialist - CSC 11-30-05, Page 1 of 2
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL
CHARACTERISTICS:
Working knowledge of telephone, radio, computer and office equipment;
Working knowledge of street locations, physical layout of the city, direction of travel,
and locations of public buildings and landmarks;
Working knowledge of emergency equipment and its use for the police and fire
departments;
Working knowledge or ability to learn terminology commonly used by police, fire
and medical personnel;
Working knowledge of FCC rules and regulations, police and fire department policies
and standard operating procedures;
Ability to be certified in CPR and Emergency Medical Dispatch protocol;
Ability to read and comprehend moderately complex instructions;
Ability to create and maintain files;
Ability to give clear, concise instructions and directions;
Ability to follow directions and/or the chain of command;
Ability to be calm in the face of danger or an emergency;
Ability to work shifts to provide coverage 24 hours/day, 7 days/week;
Possess hearing and speaking ability, judgment, demeanor;
Physical condition commensurate with the demands of the position.
MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high
school equivalency diploma.
NOTE: Shift work is required to provide coverage 24 hours/day, 7 days/week.
SPECIAL NOTE: A candidate for employment must successfully pass a complete
background check including fingerprint processing.
Revised: 2/17/88
7/20/88
7/19/89
8/30/00
11/30/05
Telecommunications Specialist - CSC 11-30-05, Page 2 of 2
Full Time
$59k-72k (estimate)
10/21/2023
06/14/2024
albanymo.net
ALBANY, MO
<25
1973
ROBERT SMITH
<$5M
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