18 Manager II Operations Jobs in Newark, DE
City National Bank is Hiring a Manager II Operations Near Newark, DE
WHAT IS THE OPPORTUNITY?
What you will do
- Builds and manages a strong and diverse operations organization to meet business objectives and maximize productivity, quality, customer service/satisfaction, colleague morale, retention, controls on operating risk, and financial goals.
- May function as primary liaison with Core Banking, Commercial Banking Centers, other line units/departments, and vendors; ensures a good working relationship is maintained between departments and colleagues.
- Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure with specific emphasis on BSA and USA Patriot Act. This includes adherence to all internal and external requirements related to OFAC, AML, CTR, EDD and all other applicable compliance related functions as appropriate to the departmental assignment.
- Ensures staff receives appropriate training to maintain proper risk-related controls and knowledge of applicable regulatory requirements.
- Ensures that staff makes the appropriate decisions, which may include escalating to management, referring client transactions to KYC Department for enhanced due diligence or Compliance Investigations for potential Suspicious Activity Reporting as required under BSA regulations or Corporate Security for potentially fraudulent activities.
- Perform BSA/AML/OFAC reviews of client transactions as applicable to the departmental assignment.
- Manages and/or participates in departmental and bank-wide projects: formulates project plans; manages project resources (internal and external), tracks task assignments, and facilitates project meetings; implements strategy and project steps with consideration to constraints of budget, schedule and impact.
- Identifies, recommends and implements new processes, procedures and products to improve workflow, efficiency and/or profitability; oversees or participates in operations development and improvement programs.
- Creates and facilitates changes by integrating new systems or processes with existing ones; measures results and identifies necessary corrective actions required to meet goals.
- Establishes and communicates a clear understanding of internal/external customer requirements and the importance of strong service relationships; maintains customer service standards and monitors and responds to trends.
- Seeks and implements industry best practices across operations; remains knowledgeable in industry trends and developments.
- Effectively communicates to inform, persuade, influence and direct others.
- Participates in the budget process and other finance related projects that impact the department and/or its function. Reviews monthly budgetary reports and general ledger reports to monitor expenses and adherence to budgetary guidelines.
- Directly or indirectly oversees all Human Resources and related functions, including hiring staff and personnel issues. This includes timely completion of performance appraisals, accurate payroll records, and the development and career planning of staff.
- Performs other duties as assigned or requested.
- Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
- All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.
- Minimum 5 years banking operations experience in a financial institution required.
- Minimum 5 years banking and operations management experience.
- Minimum 2 years experience in managing projects and/or teams required.
- Management experience within financial services operations.
- Critical and strategic thinker. Knowledge of applicable regulatory requirements.
- Seasoned problem-solving, analytical and decision-making skills.
- Strong project management skills.
- Excellent verbal and written communication skills.
- Ability to create influential documents, presentations and group or team facilitation. Working knowledge of financial and budget process.
- To be considered for this position you must meet at least these basic qualifications
Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
Job Summary
Full Time
Banking
$111k-147k (estimate)
03/17/2024
05/16/2024
cnb.com
LOS ANGELES, CA
3,000 - 7,500
1968
KELLY COFFEY
$1B - $3B
Banking
Related Companies
About City National Bank
With $70.3 billion in assets, City National Bank provides banking, investment and trust services through locations in Southern California, the San Francisco Bay Area, Nevada, New York City, Nashville, Atlanta, Minneapolis, Washington, D.C. and Miami*. In addition, the company and its investment affiliates manage or administer $81.3 billion in client investment assets. City National is a subsidiary of Royal Bank of Canada (RBC), one of North Americas leading diversified financial services companies. RBC serves more than 17 million personal, business, public sector and institutional clients thro...ugh offices in Canada, the United States and 34 other countries. For more information about City National, visit the companys website at cnb.com. *City National Bank does business in Miami and the state of Florida as CN Bank. Copyright 2021 City National Bank, CNB Member FDIC | All Rights Reserved Equal Housing Lender | NMLSR ID# 536994
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The job skills required for Manager II Operations include Customer Service, Planning, Problem Solving, Written Communication, Project Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager II Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager II Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager II Operations positions, which can be used as a reference in future career path planning. As a Manager II Operations, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager II Operations. You can explore the career advancement for a Manager II Operations below and select your interested title to get hiring information.
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