City Experiences is seeking a Product Manager for our Information Technology operation in Westlake Village, CA.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Product Manager develops products based upon needs of the field and identifying potential ideas that are revenue generating, conducting market research, generating product requirements, determining specifications, production timetables, pricing, and time-integrated plans for product introduction, developing marketing strategies, training, support and documentation. Interact with all business units to develop products that are cross functional to reduce internal costs and increase revenue.

Essential Duties & Responsibilities:

• Define requirements and specifications for current and new products
• Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
• Determines customers' needs and desires by specifying the research needed to obtain market information.
• Manages the product requirements to generate and manage reports across the organization
• Incorporates new business units into the ticketing system built in-house
• Manages Salesforce/ Anchor development
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
• Assesses market competition by comparing the company's product to competitors' products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Creates documentation and lead product training
• Obtains product market share by working with sales director to develop product sales strategies.
• Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Additional job duties as assigned

Requirements & Qualifications: 

• BA / BS degree in a related field
• 3 years of experience in a Product or Business Operations role
• Experience working with Salesforce preferred
• Strong analytical skills and ability to translate complex requests into concrete business recommendations for product development with the goal to optimize revenue-generating investments
• Experience creating and maintaining custom reports and dashboards
• Distinctive problem-solving, strategic and analytical capabilities with a strong track record of setting and delivering against measurable metrics
• A self-starter, capable of working in a fast-paced environment
• Willing to travel
• Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment
• Process and quality-oriented with sharp attention to detail
• Excellent verbal and written communication and presentation skills

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.