We are looking for an energetic, positive, and hard-working individual to fill a Teller position at our Main Bank location. The hours are from 8:00 am to 5:00 pm Monday through Friday.
SUMMARY

Tellers are responsible for greeting individuals as they enter the bank. Many times, tellers are the first people to interact with customers; therefore, setting the stage for a positive customer experience. The expectation is to make a great first impression by providing friendly, timely and accurate customer service. We expect tellers to be professional, pleasant and welcoming. A teller should provide the same high quality and efficient service to internal staff, as well. A teller is responsible for meeting the needs of our diverse customer base. The teller position rarely requires more than an eight-hour day and sometimes less. A teller may be asked to work on Saturday at the North Office. Year-end duties may require working more than an eight-hour day, weekends or holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Job functions of the tellers include the following: 

• ACCURACY – Balance transactions, cash drawer and reports by the pre-determined cut-off time.
• CUSTOMER SERVICE – Assist customers with transactions and questions regarding their account and other bank products in a timely and efficient manner.
• ACCOUNT & SERVICE KNOWLEDGE – Possess broad knowledge of bank services to direct customers to correct bank personnel.
• EQUIPMENT KNOWLEDGE – Operate various machines according to location, i.e. coin and currency counters and ATMS.
• SOFTWARE KNOWLEDGE – Understand and use various banking software applications.
• OTHER DUTIES- As requested by management.

REQUIRED COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• COMMUNICATION -Bank employees must be able to read, write, and comprehend internal and external correspondence. The need for effective communication in person, via telephone and through e-mail is vital. Employees need to effectively present information one-on-one and in small group situations.
• MATHEMATIC-Bank employees are expected to be able to add, subtract, multiply, and divide using whole numbers and decimals.
• ANALYTICAL-Bank employees should be able to carry out detailed written or oral instructions. Employees thought process and actions should reflect a high level of attention to detail.
• TECHNOLOGY-Bank employees should have a basic understanding of computer use, word processing, spreadsheets, and email. Employees are expected to be able to learn new software, hardware and cyber security best practices that apply to their job.
• PHYSICAL-Bank employees may be required to stand and/or sit for extended periods of time. Employees may be required to lift as much as 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• EDUCATION/EXPERIENCE-The expected educational or experience level requirement will be based on several factors including but not limited to previous experience, prior training, and job functions. Employees will be expected to complete required training for industry and job-related functions.

Citizens First National Bank is a medium sized local community bank providing products and services covering Commercial Banking, Retail Banking, Wealth Management, Farm Management and Trust Administration. The bank is family owned and believes that the balancing of work, family and community is essential to the prosperity of all its stakeholders.
We are looking for talented, hard-working and self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Citizens 1st National Bank is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability Insurance
• Short-term Disability Insurance
• 100% Employer Funded Profit Sharing
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Paid Jury Duty
• Bereavement Leave