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The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team.
The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.
and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships.
Responsibilities :
appropriately convert service requests into sales or referrals
Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients.
May require standing 60-70% of the work day
Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.
g. sales wall, tablet, smart phone, workbench, iPads, etc.)
and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Qualifications :
Education :
High School diploma or equivalent
Job Family Group : Customer Service
Customer Service
Job Family : Branch Service
Branch Service
Time Type : Part time
Part time
Primary Location :
Lakewood California United States
Primary Location Full Time Salary Range :
$47,510.00 - $61,990.00
Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
The hourly rate corresponding to the annual range is :
$22.84 - $29.80
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance;
and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date :
May 21, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities.
If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi (https : / / www.
citigroup.com / citi / accessibility / application-accessibility.htm) .
View the "EEO is the Law (https : / / www.dol.gov / sites / dolgov / files / ofccp / regs / compliance / posters / pdf / eeopost.
pdf) " poster. View the EEO is the Law Supplement (https : / / www.dol.gov / sites / dolgov / files / ofccp / regs / compliance / posters / pdf / OFCCP EEO Supplement Final JRF QA 508c.pdf) .
View the EEO Policy Statement (http : / / citi.com / citi / diversity / assets / pdf / eeo aa policy.pdf) .
View the Pay Transparency Posting (https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp English formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.
Part Time
Banking
$39k-48k (estimate)
05/24/2024
06/01/2024
online.citi.com
DARIEN, IL
200 - 500
1919
Private
$200M - $500M
Banking
Citibank is a financial services firm that offers a range of credit cards, banking accounts and loans.