Cisco's Customer & Partner Experience Engineering (CPX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. We are at the epicenter of developing modern, cloud-native technologies that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, CPX enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, transformative journey.

In the Partner Experience engineering team, you will be working among a group of passionate engineers as a hands-on technical leader, designing, leading, and architecting the platform in which Partners interact with Cisco. Collaborating with architects, developers, UX designers and non-technical partners within Cisco to build the next generation of a unified experience platform.

You have a passion for technology and learning. You strive for precision and efficiency. You like complex problems and solving them with innovative ideas. You enjoy working with your colleagues and collaborate on ideas to improve application. You love improving the efficiency and quality of code and are driven to learn. Staying on top of fast-moving trends in web development is likely a hobby! While you have quite a bit of knowledge of how things work, you are also humbled by those with different perspectives and the incredible value they add to your work.

The primary objective of this position is to support the CX/PX Cloud Application Engineering team in developing innovative technologies and software solutions that provide exceptional customer experiences. Additionally, the role involves assisting customers and partners in effectively implementing and using Cisco technology investments. CX/PX Cloud Engineers are the heart and soul of our organization, and this technical leadership role will help lead the team in delivering scalable, responsive, and compelling platforms to our customers, partners, and managed service providers.

Using the latest cloud services and technologies, you will build tools, automation, and services that make it easier to develop and deploy features to customers. We cover the full stack, so you can start the day fixing a JavaScript/UI bug, hop on the APIs (Application Programming interfaces) over lunch, and investigate database performance issues before heading home. Or, if you like, take a few days to focus on delivering a small feature that our tens of thousands of customers have been asking for and measuring exactly how often it is being used. This team does it all, so you will never be bored, and you will constantly be learning modern technologies.

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travels at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.