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Job Summary
The Flight Training Account Manager enhances the customers’ experience before, during and after flight training in order build lifelong customer/owner relationships. This position is the personal guidance liaison for training and aircraft ownership that relates to all Cirrus aircraft delivery and training customers. Initial responsibilities include understanding the customers’ needs for flight training, determining best practices to meet these needs, and generating ongoing interest in Cirrus products/services. This role works with department leadership to ensure uninterrupted customer service by cross training staff. The Flight Training Account Manager coordinates efforts with the Flight Operations and Flight Instruction Team. The Flight Training Account Manager must be enthusiastic in fostering Cirrus aircraft owners in the Cirrus Life training experience. The position is based at the Cirrus Vision Center in Knoxville, TN.
Duties and Responsibilities/Essential Functions
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ensures Exceptional Customer Service:
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.Duties, responsibilities and activities may change at any time with or without notice.Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Full Time
IT Outsourcing & Consulting
$104k-142k (estimate)
03/05/2024
07/08/2024
cirrusgroup.com
ROCHESTER HILLS, MI
50 - 100
2002
Private
MICHAEL GARRETT
<$5M
IT Outsourcing & Consulting
Cirrus Group provides operational, financial and customer management solutions for childcare facilities, school districts and education centers.