***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***

***As this position in based in the United States, the job description is available in English only.***

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Sales Specialist – Blue Man Group

Full-Time Position

We are looking for a Sales Specialist to join the Sales team supporting all Blue Man Group segments. The Sales Specialist will be responsible for generating revenue, by executing Sales initiatives for all segments of the business which include Groups, In-Market, Leisure and Travel/Trade for our Blue Man Group productions in Chicago & New York. This position requires a flexible schedule and ability to work nights, weekends and holidays. The ideal candidate should have excellent communication and follow up with different business contacts, and should have a team player mindset.

The Sales Specialist will have the opportunity to:

- Ensure that Blue Man Group (BMG) values and artistic standards are understood and supported across the organization;

- Consistently meet and/or exceed monthly, quarterly, and/or annual sales revenue goal;

- Establish and maintain relationships with hotels, associations, organizations, and sales partners;

- Organize and execute an outbound sales strategy with guidance from the Senior Sales Manager while soliciting and securing all sales bookings on behalf of Blue Man Group;

- Responsible for handling all incoming calls and online leads from outside sales clients and new prospective clients, along with making outbound calls to new leads with the goal of securing new business;

- Be able to answer inbound calls/emails from existing;

- Manage the servicing of clients (contracts, payments, front of house logistics, etc.);

- Execute the set-up for partners within any sales segments directed by Senior Sales Manager;

- Participate in the development of sales and promotional tools (collateral, presentations, packages, etc.);

- Manage promotional, incentive and awareness programs with key influencers and sellers;

- Increase customer service and brand awareness through meetings, promotions and presentations;

- Conduct ongoing sales calls/visits, organizing familiarization tours and facilitate complimentary invites;

- Represent at relevant conventions and trade shows as assigned by Senior Sales Manager, to promote sales to delegates and generate potential leads;

- Attend industry networking events to familiarize with colleagues/key people in tourism industry;

- Maintain up-to-date files and account databases including sales histories, profile data, contracts and any other partner related communications through Salesforce;

- Prepare monthly sales analysis reports;

- Complete other job-related duties as assigned.

What does it take for this role? The following hard skills are the basics of what’s needed to be successful in this position:

- At least three years of previous experience working in Group Sales management in a similar environment;

- At least one year of previous experience working in a Hotel, Convention, Student Group or Entertainment Sales environment;

- Working knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint);

- Strong understanding and previous experience working with Salesforce and/or Ticketmaster;

- Proven success meeting established deadlines;

- Previous experience working in a multicultural environment;

- Bachelor’s degree in Hospitality, Marketing/Sales, Business or a related field is preferred;

- Fluent in English, both written and spoken;

- Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization;

- Although not a pre-employment condition, this position requires you to be fully vaccinated. If requested, reasonable accommodations will be considered.

Key Competencies

Blue Man Group is committed to promoting a collaborative, productive, and engaging workplace for all Company Members. We require Managers and Supervisors to lead by example in promoting a professional, inspiring, fun, and teamwork-oriented work culture.

Quality and customer focus: Continuously looking for ways to simplify and improve work processes to achieve better results. Determining the real needs of internal and external customers by asking the right questions, listening, and confirming before acting. Following through on commitments made to internal and external customers. Thinking of creative ideas and innovative actions. Adapting approach to be appropriate for each situation.

Managing Work: Managing a variety of responsibilities at the same time and achieving results on time. Uses considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations. Demonstrates high levels of organization and attention to detail. Taking responsibility for decision, actions and results. Making effective decisions under the pressure of time and with limited information. Involving others in identifying problems opportunities and developing solutions.

Managing Others: Identifying required skills and criteria to ensure best quality hiring. Demonstrating the ability to access performance and taking appropriate disciplinary action up to termination if necessary. Providing Company Members with all the information and resources they need to do their jobs and to feel a partnership with the organization. Coaching and developing Company Members for current and future responsibilities. Communicating performance goals and standards so that Company Members understand expectations and how they’re linked to organization’s vision, values, and goals. Providing regular, specific feedback that Company Members can use to continuously improve performance. Involving Company Members in decisions affecting them. Actively listening and responding to Company Members’ ideas, suggestions and concerns. Demonstrating a commitment to organizational initiatives with words and actions. Interviewing and selecting the best candidates for job openings. Encouraging Company Members to contribute; recognizing, reinforcing, and rewarding contributions. Encouraging Company Members to be innovative and willing to take risks; tolerating well-intentioned mistakes. Maintaining and enhancing the self-esteem of Company Members.

Project Management: Developing plans for accomplishing objectives; monitoring status and providing regular status updates. Seeking contextual parameters to further one’s understanding before going forward with project tasks. Gathering and giving relevant information to others in a timely manner. Following through with commitments made to others. Recognizing the broader implications of a project; doing all that should be done, not just as directed.

Maximizing resources: Work collaboratively with all Company Members in the organization and supporting others when requested. Seek expertise, advice, and perspectives from a variety of sources both within and outside the organization to ensure a high work standard and an engaging culture for Company Members. Maintain a productive balance between the concern for people and concern for work results.

Learning and adapting: Remaining productive during periods of ambiguity, uncertainty and change. Demonstrating a willingness to take on new challenges, responsibilities, and assignments. Proactively utilizing slower periods to improve work and or work environment; equipment maintenance, archiving, general organization, etc.

Communicating and influencing: Communicate effectively with people at all levels in the organization. Give specific, timely feedback to managers and others to work together more effectively. Contribute to an enthusiastic, positive work climate that energizes others.

As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we’re talking about, first hand.

Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.

When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:

- Teamwork – we thrive with collaborative teams, regardless of titles or departments;

- Respect – when we ask someone to join our team, it’s because we trust and respect you;

- Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important;

- Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;

- Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication and we want you to be heard!

Come create with us and let us show you what a “circus family” feels like!

** The salary range for this position is $60,000 - $65,000 USD/year. Where one would fall in the range is dependent on skillset. **

Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.