Join Our Team: General Manager for Cinder - Cannabis Retailer 

Are you a seasoned leader with a knack for steering operations towards success? Cinder is actively seeking a General Manager to lead the charge at our downtown Spokane location. We're seeking a visionary leader with a demonstrated history of successful management, has a dedication to fostering team synergy, and eagerness to drive growth.

Cinder stands as a premier cannabis retailer, originally establishing roots in Spokane Valley, WA. Our journey has seen us flourish, now encompassing three thriving locations in the Spokane area alongside expansions into Las Cruces and Albuquerque. At Cinder, we take pride in our knowledgeable team, top-tier products, and a wealth of experience spanning over a decade in the cannabis industry. Join us in shaping the future as we continue to redefine industry standards and exceed expectations.

About the Role

As the General Manager, you will play a pivotal role in shaping the success of our downtown store. Your mission will be to champion Cinder's commitment to compliance, operational excellence, and team development. You'll be the vital link connecting store operations with the goals set forth by Cinder headquarters, fostering a seamless and productive environment that reflects our commitment to excellence.

Key Responsibilities

Operations Management:

• Lead day-to-day operations, ensuring a consistent presence on the sales floor
• Manage financial activities including deposits, change orders, tip distribution, and expense reporting, while also overseeing supply orders
• Maintain regular communication and actively participate in meetings with company leadership

Compliance Management:

• Uphold Cinder policies and comply with all local and state laws involving recreational cannabis sales 
• Ensuring dedication to responsible cannabis product sales
• Cultivate a safe, compliant, and equitable work environment
• Supervise inventory management and oversee regular product audits to ensure compliance

Staff Management:

• Conduct employee performance reviews, handle disciplinary actions, and manage terminations when necessary
• Provide continuous training and development opportunities, fostering a culture of growth and improvement
• Assisting Human Resources in the hiring process including interviewing, onboarding, and training new staff
• Manage staff schedules, attendance, and coverage for absences, ensuring seamless operations

Promotions and Engagement:

• Resolve customer concerns with professionalism and efficiency, maintaining high standards of customer service
• Engage with the community through participation in events and initiatives, promoting the company and establishing positive networking relationships
• Collaborate with purchasing and marketing teams to develop and implement strategies for customer attraction and retention

What We’re Looking For

• A strong background in managerial roles, with demonstrable success in leading teams and furthering company progress
• Exceptional decision-making skills, ability to navigate complex situations with integrity and equity
• Outstanding communication and interpersonal skills, capable of building rapport across all levels of the organization, vendors, and customers
• A driven leader, adept at motivating and holding team members accountable to high standards of performance
• A comprehensive understanding of business operations, with a knack for strategic planning and financial management
• Basic understanding of cannabis knowledge, product types, and their effects

Qualifications

• A Bachelor's degree in Business Management or a related field preferred
• General management experience in a retail or customer service environment preferred
• Must be 21 years of age or older

Why Cinder?

Joining Cinder means becoming part of a team that values your growth and well-being. Our benefits package is designed to support you in and out of the workplace, including:

• 120 hours of PTO
• Paid holidays
• Comprehensive health, dental, and mental health benefits
• 30% employee discount
• Bonus potential

Salary Range: $68k - $75k annual salary

Take the Next Step

Ready to lead the Cinder downtown team to new heights? Apply now to embark on a new adventure with Cinder, where your leadership will make a lasting impact.

Cinder values diversity and inclusion and strives to create a workplace that respects and embraces the unique backgrounds, experiences, and perspectives of all individuals. Our hiring decisions are based solely on qualifications, merit, and business needs. We are dedicated to fostering an environment free from discrimination, harassment, and retaliation, where everyone has the opportunity to thrive.