6 IT Support Technician Jobs in Peoria, IL
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CIBES SYMMETRY Bella Product Unit is Hiring an IT Support Technician Near Peoria, IL
Title: IT Support Technician
Reports to:
OBJECTIVE
The IT Support Technician role requires a strong foundation in technical support and software troubleshooting. Additionally, proficiency in Microsoft Office, computer networking, IT support, desktop support, is essential for success in this position. Familiarity with identity & access management, Azure, IT management, HIPAA, Active Directory, remote access software, ITIL, and SOX compliance will also be beneficial. The ideal candidate will possess a diverse skill set to provide comprehensive IT support and maintain the organization's systems and networks effectively.
Duties and Responsibilities
User support: Provide troubleshooting assistance either in person, over the phone, or via remote desktop tools.
Problem Diagnosis: analyze IT issues reported by users, asking questions to diagnose the nature of the problem
Technical troubleshooting: Use their technical expertise to resolve IT problems
Software and hardware support
Password resets and account management: Handle password reset requests, assist with account setup, and manage user access permissions to various systems and applications.
Documentation: Document common issues and resolutions, creating a knowledge base that helps in faster problem-solving in the future.
Remote support: use remote desktop tools to provide support to users in different locations, resolving issues without being physically present.
Security: assist in implementing and enforcing IT security policies,
Some travel: Commute between facilities less than 30 miles 1 way from facility to facility
Occasional after-hours work may periodically be required.
Requirements:
Microsoft Azure Experience.
Active Directory Experience.
Knowledge of SOX Compliance and understanding of Identity Access Management.
Hardware troubleshooting experience
ITIL Knowledge
HIPAA compliance knowledge
Nice to haves:
Networking experience
Server Support experience
Firewall experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- On call
Ability to Relocate:
- Peoria, IL: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$45k-56k (estimate)
04/26/2024
04/30/2024
The job skills required for IT Support Technician include Troubleshooting, Technical Support, IT Support, Problem Solving, Networking, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Provided complete technical support and guidance to users for all software and hardware.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Must have own vehicle for local travel to provide onsite support when required.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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