A b ou t Us :

Churchill Mortgage began in 1992 with the core value of providing the highest level of integrity to each and every customer, meaning we tell our customers what is best for them even when it means we won't close their loan.

We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships.

Churchill Mortgage proudly embraces the sound financial principles, as heard on the Dave Ramsey Show.

Churchill Mortgage is a nationwide company that has succeeded in the industry for 31 years, serving homebuyers and real estate professionals.

We are innovative and have a fast-paced work environment. We value the input and ideas of our team at all levels within the company.

You will have the ability to interface and learn from team members in all departments of the company. At Churchill Mortgage, we believe in investing in our team and helping every employee develop a strategic growth plan in their career by identifying their talents and skill sets and aligning them on a path for success.

Basic Function

Your primary responsibility will be to serve as the concierge to new and existing clients through the early stages of the home buying or selling process.

Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment.

We are rapidly growing & expanding our Sales Conversion Department. We are seeking full-time, highly motivated people to be part of this innovative division of Churchill Mortgage.

Schedule

This is an in-office position. Some shifts require evening (until 7pm) or weekend hours.

Responsibilities

Note : The following duties are typical of those performed by this role. Other related duties may also be performed. Incumbents may not necessarily perform all of the duties listed.)

• Serve as a concierge to new clients, as well as serve past clients who are looking to refinance or purchase a home
• Represent Churchill Mortgage in a professional manner
• Use scripts to identify a prospect situation, screen, record information, and connect with a Home Loan Specialist or branch
• Correspond with customers via phone, email, text, or chat
• Perform various tasks to support the Sales Conversion department's commitment to each branch for calls or projects
• Determine the needs of clients through effective listening and questioning skills
• Answer rollover calls and direct to appropriate team member
• Track and record daily activity within the Lead Management System
• Demonstrate proficiency with Lead Management CRM System - able to move seamlessly through records, search & find, add new records, review history, change status, identify duplicate, etc.

Last updated : 2024-04-30