Shift Leaders are a critical in creating a respectful and positive environment and to our day-to-day operations. They are responsible for organizing and managing the team as they prepare for and deliver an exceptional guest experience in a clean and safe restaurant. Shift Leaders must effectively communicate with the management team to ensure our sales, labor, and profitability goals are met.

Responsibilities Include

Team Environment

•Communicate job expectations and shift responsibilities to employees

•Hold team members accountable for performance accurately and respectfully

•Support the development of team members

Operational Excellence

•Create and maintain a guest focused culture

•Ensure Brand standards, recipes, and systems are executed

•Ensure shift is staffed and meets guest service goals

•Ensure shift has adequate product for use and prepared as directed

•Action plans to ensure a safe, secure, and healthy environment

•Action plans to drive system improvements

Profitability

•Control costs while also driving service and sales goals

•Manage in-restaurant cash and banking procedures to standard

•Execute promotions with team training and sampling

Skills / Qualifications

Fluent reading and writing in English

1 year restaurant or retail experience

Basic computer skills

1-year supervisory experience (preferred)

Math and financial management

Food Safety trained (certified preferred)

Competencies

Guest Focus

Building Effective Teams

Passion for Results

Interpersonal Relationships and Influence

Problem Solving and Decision Making

Compensation and Benefits

Competitive pay

Flexible schedules

Growth and development opportunities

Full time employees are eligible for:

•Paid time off

•Health, Dental, Vision, and Life Insurance

•Short-term disability

•401k with employer contribution

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person