9 Customer Support Associate Jobs in Towson, MD
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CHROME SOLUTIONS is Hiring a Customer Support Associate Near Towson, MD
Our company has an immediate opening for a Customer Support Associate for our client located in Baltimore.
JOB DESCRIPTION:
The position of Customer Support Associate entails being the primary customer support for our team. Success in this position demands outstanding reliability and follow-through and requires excellent communication skills, active listening skills, efficient problem-solving and troubleshooting skills, the ability to delegate effectively, and excellent organizational skills. The ideal candidate will be a highly self-motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.
Customer Support Associate RESPONSIBILITIES:
- The Customer Support Associate will work on a telecommunications campaign and assist in the promotion and selling of products and services newly available to the Baltimore territory
- Problem Resolution: A big part of maintaining relationships with existing customers includes problem-solving by the Customer Support Associate
- Responsiveness: The Customer Support Associate will provide responsive and timely direct support. The Customer Support Associate will personally act as the single, point-of-contact for any customer or account issues
Customer Support Associate QUALIFICATIONS:
- High School Diploma or GED required; College degree or equivalent experience preferred.
- Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
- Excellent oral and written communications skills, particularly in a phone or email context
- Strong communication skills and basic computer knowledge
#LI-Onsite
Job Summary
Full Time
IT Outsourcing & Consulting
$39k-49k (estimate)
06/02/2022
04/23/2024
chromesolutionsinc.com
LONDON, ONTARIO
25 - 50
1990
GREGORY PERRIER
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Customer Support Associate include Customer Service, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Associate job description and responsibilities
Understand customer requirements so as to provide appropriate clarifications and solutions.
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Route and direct customer requests to appropriate personnel.
01/03/2022: Allentown, PA
Work within various teams to ensure outstanding customer service.
03/12/2022: Atlantic City, NJ
Support agents can find out which tickets need their attention the most by creating customized ticket views.
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Develop professional relationships with ongoing customers through excellent customer service.
02/25/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Associate jobs
To save time on responding to common questions, Freshdesk lets support reps create canned responses.
03/10/2022: Boca Raton, FL
Listen attentively and actively.
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Take ownership and responsibility.
01/18/2022: Utica, NY
Attending training sessions to grow knowledge of products and to develop customer service skills.
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Maintain broad knowledge of customer products and services.
01/13/2022: New London, CT
Step 3: View the best colleges and universities for Customer Support Associate.
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