ROLE DESCRIPTION:
Christina Lindauer State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. I am looking for someone to work in my office later in the day to answer phone calls, take payments and schedule appointments. This job will require you to work in the afternoons until 5 p.m. You will be working with customers and walk-ins. Must be available to work three days a week in the afternoons.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Dedicated to prompt service
• Able to multi-task
• Comfortable on the phones
• Must be able to work from the hours of 3/3:30- 5 p.m.

BENEFITS:

• Growth potential/Opportunity for advancement within my office