Job Description

As a Bilingual Customer Service and Sales Representative at Christian Slayton Insurance Agency, you'll play a pivotal role in providing exceptional customer service, building client relationships, and contributing to the agency's growth. We are seeking a dynamic, fluent bilingual professional who is passionate about helping our diverse clientele with their insurance needs.

Benefits

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Hands on Training

Career Growth Opportunities

Responsibilities

• Effectively communicate with clients in both English and Spanish to assess their insurance requirements and provide tailored solutions.
• Provide exceptional customer service by addressing inquiries, resolving issues, and explaining policy details.
• Identify opportunities for cross-selling and upselling insurance products.
• Manage and update client records and policies in our database.
• Collaborate with team members to meet and exceed sales targets.
• Stay updated on insurance products, regulations, and industry trends.
• Participate in ongoing training and development to enhance your skills.

Requirements

• Fluency in both English and Spanish is required.
• Proven customer service and sales experience in the insurance industry is a plus.
• Strong interpersonal and communication skills.
• Ability to build rapport and trust with clients.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in using computer applications and CRM software.
• Insurance industry license is required within the first 90 days of employment.