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Job Title
Behavioral Health Care Coordinator
FLSA Status
Non-exempt
Position Summary
The Behavioral Health Care Coordinator assists the patient and healthcare facility in coordinating care between behavioral health, primary care and social services at one or more clinic locations for MHN members and non-MHN members, including Trauma Informed Care Center members. The primary function of this position is to integrate health care services, in partnership with patients and care team members, to maximize and improve patient health outcomes and satisfaction. The individual who holds this position exemplifies the CCHC mission, vision and values and acts in accordance with CCHC policies and procedures, including complying with all CCHC Customer Service Standards.
Responsibilities Include but are not limited to
· Assist patients, in collaboration with the care team, with transitions to care, navigating health care services and linkage to community resources.
· Conduct Health Risk Assessments (HRAs) for MHN ACO REACH members.
· Conduct Health Risk Assessments (HRAs) for MHN ACO members.
· Patient outreach to expand mental health services and patient engagement.
· Produce and input timely and accurate documentation of patient communication and information within EHR system.
· Create formal patient referral process utilizing EHR, facilitate internal and external referrals.
· Participate in trauma informed care training in support of integration and services being provided.
· Develop trauma-informed care resource list for patients and assist in strengthening partnerships with trauma-informed care networks in the area.
· Assist in the use of mental health screening and assessment tools.
· Regularly collaborate, coordinate, and communicate with care team member(s) to resolve outstanding patient care related items (i.e., gaps in patient care, schedule appointments, outstanding referrals, follow up on patient missed appointments, follow up paperwork and other patient and agency needs).
· Participate in clinical and administrative huddles and warm hands offs as assigned.
· Monitor and coordinate the flow of patient health information throughout the organization, including timely and accurate completion of medical records requests.
· Participate in Patient Centered Medical Home (PCMH) and quality improvement (QI) related activities as assigned.
· Always maintain professionalism and patient confidentiality
· Adhere to all policies, procedures, and protocols of the agency and department.
· Performs related duties as assigned.
Minimal Qualifications/Experience/
Skills Qualifications/Experience: Master’s degree or equivalent from an accredited school/program preferred Knowledge of medical terminology.
Christian Community Health Center is an EOE.
As a non-profit organization, we expect our employees to work and perform within our mission, in order to have a
harmonious work environment. Our mission is, “To provide high quality health care and related services to the
community regardless of the ability to pay. Provide service in a manner which demonstrates in word and deed, the
love of Jesus Christ.”
Full Time
Ambulatory Healthcare Services
$65k-80k (estimate)
01/25/2024
05/24/2024
cchc-online.org
CALUMET CITY, IL
50 - 100
1991
ROY LACEY
$10M - $50M
Ambulatory Healthcare Services
Christian Community Health Center (CCHC) delivers comprehensive primary medical, dental, behavioral health and supportive services that respond to the needs of the communities we serve. CCHC is a 501(c)3, federally qualified health center (FQHC) established in 1991 to address the health care and social service needs of Chicago. CCHC is a leader in care coordination, with programs that provide services across an integrated spectrum of areas including Health & Prevention; Education & Life Skills; Housing & Shelter, and Intervention & Support. We currently operate seven sites throughout the Chica...goland area, including three community health centers, as well as a mobile health van providing a wide range of primary medical care and social services.
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The job skills required for Behavioral Health Care Coordinator include Mental Health, Social Work, Health Care, Transportation, Collaboration, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Behavioral Health Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Behavioral Health Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Behavioral Health Care Coordinator positions, which can be used as a reference in future career path planning. As a Behavioral Health Care Coordinator, it can be promoted into senior positions as a Case Manager - Behavioral Health Services, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Behavioral Health Care Coordinator. You can explore the career advancement for a Behavioral Health Care Coordinator below and select your interested title to get hiring information.