Assistant Community Manager
(Full-time, Non-Exempt, $14.00 - $17.00/hour)
Hatler May Village
Our Mission
CCHbuilds and manages quality, affordable housing in caring communities.
Vision
To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments
Our Values
Sustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residents
Integrity – Striving for reliability and honesty in all that we do and say
Independence – Empowering people to age in place with dignity
CCH Beliefs
We are more than a home for residents. We are more than a job for employees.
Job Summary
We seek an Assistant Community Manager to support and advance all efforts to maintain the efficient and safe management of affordable housing properties developed for senior citizens. The ACM helps maintain positive rapport and communication with employees, residents, regulatory agencies as well as community constituents.
Key Responsibilities:

• Assist the CM with standard supervisory functions, including, recruitment, hiring, on-boarding, training, coaching, mentoring, task assignment, performance evaluation, progressive discipline, conflict resolution and allocating staff resources
• Act on the Community Manager’s behalf in the event of their absence.
• Supports and advances initiatives that increase resident satisfaction and create a caring, well maintained community.
• Model and help ensure compliance with CCH policy as well as funder and regulatory requirements.
• Provide accurate financial recordkeeping by performing data entry, transmitting information electronically, and generating reports.
• Perform timely and correct income re-certifications for all residents and to properly maintain the resident file system.
• Prepare for site and other inspections (including REAC, MOR and annual audit) by reviewing pertinent checklists and forms and ensuring that all requested documentation is located and accessible at the site (i.e. most recent audit, insurance policy, etc.).

Qualifications and Requirements

• Highschool Diploma or GED required. Bachelor's degree (B.A.) from four-year college or university preferred.
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.
• A valid California driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.
• Knowledge of HUD/Section 8, Tax Credits, and the systems related to managing these programs.
• Prior experience with affordable housing UPCS/REAC Inspections and resident occupied project renovations.
• Proficient with YARDI, Microsoft Office 365 platform and ability to quickly learn the organization’s other systems
• Strong analytical and problem-solving skills.
• Strong interpersonal skills, including written and oral communications, listening, presentation, group facilitation, influencing and negotiations.
• Effective use of mediation and conflict resolution techniques and processes for influencing performance management; Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Excellent organizational skills, attention to detail and time management skills with a proven ability to meet deadlines.
• Ability to serve with integrity, professionalism, and confidentiality.
• Ability to prioritize tasks and consistently meet project deadlines.

Reporting Organizational Relationships
This position will report directly to the Community Manager.
Compensation & Classification
CCH is committed to paying competitive wages. The salary range for this position is $14.00 - $17.00 / hourly. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, non-exempt position. This position is based at Hatler May Village located at 2842 Vickers Drive, Colorado Springs, CO 80918.
How to Apply
Please submit a resume and cover letter. Your cover letter should express your interest in working at CCH and your qualifications. We encourage you to list your LinkedIn profile on your application
Physical Demands
Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity
CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants with Disabilities
Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.