Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Compensation:

$18 - $20 hourly

Responsibilities:

• Maintain a record of customer interactions and follow up on their experience with our organization
• Manage inbound calls related to insurance policy concerns, customer complaints, and general queries
• Confirm client insurance coverage and provide evidence of insurance papers to policyholders
• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
• Apply appropriate changes to consumer policies based on the information provided

Qualifications:

• Excellent active listening, interpersonal, and communication skills
• Previous customer service experience required for this position
• Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
• Position requires a high school diploma or GED equivalent
• Knowledge of insurance products and policy schedules is preferred

• Flexible Personality
• Problem-solving
• Humble and wanting to grow
• Must be able to pass a background check
• Get an Insurance License, and once licensed, sell your appointments

About Company

At the Castanza Insurance Agency, we are looking for top talent! Join one of the top insurance agencies in the country!

Our hiring process is very thorough. Finalists are asked to arrange reference calls with former managers.

The benefits to high performers are endless!

Chris Castanza leads one of the fastest-growing insurance agencies in the country. He was nominated for Personal Lines Agent of the Year twice. His agency is well known for its team approach to business. Chris is a highly sought-after speaker and trainer on accelerating growth in agencies across the nation. His practical and motivational style balances education with enlightening stories. Chris has coached teams and small businesses across the country with a focus on elevating the vision of the organization, developing talent within teams, and creating frameworks for perpetual success.

Find his book on Amazon: 'The Great Game of Insurance.'