Job Summary

All Chip City associates should be Courteous, Happy, Informative, and precise. General Managers are responsible for ensuring the proper and effective operation of their assigned retail store. This role requires individuals to oversee the day-to-day work and operations of lower-level employees to ensure adherence to organization guidelines. General Managers take on additional human resources duties such as recruiting, interviewing, and hiring new staff. This role also requires executing and implementing new company operational standards. We work as a team to accomplish our daily goals.

Required Skills/Abilities:

• Proven leadership skills and the ability to effectively manage others
• Strong interpersonal skills with a proven ability to communicate across different levels of the organization
• Excellent organizational skills and an ability to create easy to follow guidelines for others
• Strong time management skills and ability to meet strict deadlines
• Great problem-solving skills and ability to solve in a timely manner
• Excellent verbal and written communication skills
• Ability to multitask and successfully switch between various tasks with ease
• Ability to maintain all safe food handling procedures and sanitation practices
• Knowledgeable about company’s products, services, and customer-related policies
• Ability to work under pressure

Physical Requirements:

• Prolonged periods standing
• Ability to navigate a bakery, stockroom, office, and lift up to 30 lbs., with or without reasonable accommodation
• Ability to perform repetitive movements over long periods of time
• Ability to work in a high-temperature environment with commercial ovens
• May need to work early mornings, nights, weekends, and holidays
• Required to be on-call to handle emergency situations and provide support to team during business hours

Education and Experience:

• 4 years of leadership experience in the food industry
• High school diploma or equivalent preferred
• Food Protection Certification or be willing to complete (In Required Areas)
• Successful completion of on-the-job training