Description

Position Summary

Responsible for providing exemplary guest service by executing the care and safety of children in the Childcare Center, maintain schedule of activities, and supervision of children.

Essential Functions

• Supervises, maintains control, and monitors children’s play activities while ensuring a clean, safe, and fun environment.
• Interacts with children playing games, creating crafts, and directing children in activities.
• Checks in and out guests, provides guest tours of the facility, and assists with information about Chinook Winds Casino Resort.
• Effectively supports leads, supervisors, and manager with duties to create a positive environment for the children in the center.
• Help in Food service for children.
• Stocks and handles materials and supplies.
• Performs light janitorial duties.
• Cooperates with all team members in matters of mutual concern.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Maintain a general knowledge of Chinook Winds Casino Resort’s events, promotions, and services.
• Provides input or recommendations for improvements and changes in processes or services.
• All other duties as assigned.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE AT LEAST 18 YEARS OLD

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures. 

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Self-Motivated-Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive and initiative.

Patience-Ability to act calmly under stress and strain.

Friendly-Ability to exhibit a cheerful demeanor toward others.

Experience

One year of childcare experience preferred.

Cash handling experience preferred.

Six months customer service experience preferred.

Computer Skills

Basic computer experience.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License.

Must obtain a Food Handlers Permit within 30 days of employment.

Must obtain VIP Permit within 90 days of employment.

Other Requirements

Basic Math skills.

Physical Demands

Physical Demands Lift/Carry 

Stand Constantly 10 lbs or less Frequently

Walk Constantly 11-20 lbs Frequently

Sit Occasionally 21-50 lbs Occasionally

Handling/Fingering Frequently 51-100 lbs Occasionally

Reach Outward Frequently Over 100 lbs Not Applicable

Reach Above Shoulder Occasionally Push/Pull 

Climb Occasionally 12 lbs or less Frequently

Crawl Occasionally 13-25 lbs Occasionally

Squat or Kneel Frequently 26-40 lbs Occasionally

Bend Frequently 41-100 lbs Occasionally

Not Applicable- Activity is not applicable to this occupation.

Occasionally- Occupation requires this activity up to 33% of the time (0-2.5 hours/day.

Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5 hours/day.

Constantly- Occupation requires this activity more than 66% of the time (5.5 hours/day.

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Sense of Smell

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.