**Team Lead Retail Food**

Dallas, TX, US Facilities & Operations Job Id: 1172 Posted on: 12/09/2021

At Childrens Health, we value the role each team member plays in helping us deliver on our mission of making life better for children. We take pride in providing rich and rewarding career opportunities that enable team members to reach their highest potential.

Since 2009, we have held the ANCC Magnet designation for nursing excellence. We are nationally ranked in all 10 pediatric specialties by U.S. News & World Report, serve as the primary pediatric teaching facility for and are recognized for in every specialty.

For ten consecutive years, Childrens Health has been recognized as one of the by Beckers Hospital Review. This esteemed list features healthcare systems which offer professional development, growth, excellent benefits and promotion of diversity above and beyond other organizations.

**ABOUT THE JOB:**

In Food Services, the Team Leader will be primarily responsible for one area, such as Production, Retail, Patient Services or general operations, but is required to be knowledgeable and supporting in all areas. All Team Leaders are responsible for training and leading a group of employees. When primarily supporting Production, the Team Leader ensures time kitchen operations and puts quality control measures in place to ensure food safety.

When primarily supporting Retail, the Team Leader ensures front of house operations are running smoothly with emphasis on customer satisfaction and food safety practices. The Team Leader also needs to be comfortable with cash handling situations and service recovery. When primarily supporting Patient Services or general operations, the Team Leader is responsible for following food safety practices while ensuring customer and patient satisfaction.

Responsibilities:

* Resolve any production issues that arise;

* HACCP focused with TDH and City regulatory requirements in mind;

* Ongoing and initial training of staff to ensure competency;

* Recognizes and adopts activities appropriate to the specific needs of the patients we service and demonstrates knowledge of specific issues related to our population;

* Staff evaluations/conflict resolution/development/reprimand;

* Mathematical and analytical skills to oversee and make recommendations to budget/cost control/financial reports and other analytical reporting;

* Daily use of cbord/Kronos/Lawson;

* Assist Food Service Department as needed with additional duties;

* Identifies areas of risk/problems advises food service leadership. Works on resolution while keeping leadership informed.

WORK EXPERIENCE

* At least 5 years experience in food services, 3 years food service leadership experience

EDUCATION

* High school diploma or equivalent

LICENSES AND CERTIFICATIONS

* Obtain Food Handlers Certification within 30 days of hire, and maintain current status thereafter

* CDM (Certified Dietary Manager) for Patient Services Lead role

**BENEFITS:**

Childrens Health offers opportunities for learning and career development; competitive pay; and a comprehensive . We promote a workplace. Our team members have a voice in their work through surveys, pulses and town halls. And we honor and celebrate our staff with year-round employee appreciation events.

We invite you to about Childrens Health.

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