Overview

Since opening our doors in 1902, CHS became a part of Florida's history. 

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Certified Child Welfare Case Manager identifies and assesses the individual and family needs of abused and/or neglected minors placed in care by the Department of Children and Families (DCF) with the ultimate goal of permanency. The Certified Child Welfare Case Manager coordinates necessary services and treatments, completes required assessments, discusses goals and alternatives, and provides needed information. Overall, the Certified Child Welfare Case Manager contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

 WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Please watch the day in the life "Get Real: Life as a Case Manager" video above in its entirety (required for application purposes) and the My CHS Why video testimonial below to see if this is the best fit for you! 

Primary Job Functions

1. Identify and assess client and family needs of minors placed in care by DCF due to abuse or neglect by caretakers with the ultimate goal of permanency

• Conduct child safety assessments.
• Assess client needs and develop service plans.
• Coordinate delivery of services; plan referrals and linkages to clients and families.
• Monitor service plan progress and evaluates reports from multiple service providers.
• Develop and maintain case and program documentation (assessments, treatment and service plans, progress notes, termination summaries, etc.) according to contract and CHS standards.
• Prepare case and status reports and make recommendations; testify in court or other prescribed body regarding reunification, termination of parental rights or other permanency plans.
• Conduct diligent searches as required by dependency laws.
• Coordinate services with other professionals and para-professionals.
• Conduct community outreach as needed.
• Provide specialized services such as detainment, interstate compact, post placement supervision, relative and non-relative caregiver home studies, court testimony, termination of parental rights and judicial review staffing.
• Facilitate stable placement and timely achievement of permanency by providing support to children, caregivers, and family members.
• Assist family and caregivers in accessing subsidy, medical coverage and other needed services for children.
• Coordinate cases with supervisor, team members, providers, DCF and attorneys as needed.
• Facilitate placement and independent living.
• May remove and place children, and/or facilitate mediation staffing for reunification, TPR and detainment.
• Arrange or provide transportation of clients when needed.
• Arrange for drug/alcohol screens as necessary.
• Provide on call support as required or scheduled.
• For Adoptions:
  • Assess families for the purpose of adoption.
  • Complete child assessments specific for adoption.
  • Meet agency target/goal for adoption.
  • Complete subsidy packets for families.
  • Follow background requirements for adoption.
  • Adhere to requirements as provided by Florida statue and required by lead agency.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor’s degree from an accredited university, required.
• Bachelor’s degree in a Human Services related field from an accredited university, preferred.
• Master’s degree in Social work from an accredited university, preferred.
• Florida Child Welfare Case Manager certification, required.
• CHS Dependency Experience Waiver may substitute for required qualifications.
• For Adoptions: Adoption Competent certificate or must acquire within 6 months of employment, required.

Experience:

• Two years of experience working with at-risk children and families, required.

Competencies

Knowledge of:

• CHILD DEVELOPMENT | COMMUNITY RESOURCES | DEPENDENCY | PERMANENCY

Skills and Proficiency in:

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring

Ability to:

• Interact effectively with children and families from diverse backgrounds.
• Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary.
• Assess and apply proper intervention strategies.
• Identify and understand environmental stressors.
• Recognize importance of social, economic, environmental factors in the development and resolution of personal/family problems.
• Be sensitive to service population’s cultural/socioeconomic characteristics
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.

 Together, good can be done.