Leads, conducts and/or facilitates multidisciplinary improvement activities to ensure the highest quality patient care outcomes for Children's National Health System. Serves as a role model and expert in the use of the Model for Improvement, Lean, and change theory . Acts as a catalyst for the development of innovative solutions to health care problems. Supports activities related to creating a quality culture, ensuring regulatory compliance and strengthening pediatric improvement science.

The Radiology Department needs Performance Improvement Consultant to lead quality assurance, safety event follow-up, continuous performance improvement projects, regulatory preparedness, educating technologists, RNs, and radiologists on QAPI methods, supporting faculty with QA efforts. Requires excellent presentation skills.

• Provides consultation, team facilitation and leadership to clinical, medical, administrative and interdisciplinary teams regarding

• performance improvement (PI) methodologies; assisting teams in executing change, achieving desired outcomes, and sustaining then

• spreading effective change and redesign.

• Educates multidisciplinary teams in Lean methodologies then coaches teams to achieve desired outcomes.

• Establishes and maintains collaborative working relationships and effective communication to facilitate improvements, fostering

• collaboration, partnership, innovation, customer service, and effective teamwork.

• Uses data to determine educational needs and program content then develops education plans to close identified knowledge and performance gaps.

• Educates departments, teams and staff on PI and quality , including organizational PI methodology and Lean techniques using adult learning theories.

• Assists teams in collecting, aggregating then analyzing data, and developing realistic improvement plans.

• Collaborating with team members, develops metrics, data tools, and effective reports to facilitate decision-making and spur improvement.

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

• Anticipate and responds to customer needs; follows up until needs are met

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinion

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

• Use resources efficiently

• Search for less costly ways of doing things

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance