Become a champion for children’s health with a career at CHA. We serve with purpose and passion to help 220 member children’s hospitals improve kids’ health and well-being.

Where You’ll Work
This position is based in our Lenexa, Kansas office. We leverage a hybrid working model working three days in the office, two days optional remote work.

What You’ll Do
Responsible for program promotion, outreach, client recruitment, and retention for the Child Health Advantage non-acute GPO program and other Supply Chain Services programs. Collaborate to maintain contact records for all supply chain services programs, and conducts marketing efforts via phone, email, and website communications. Provide support for program reporting requirements and assist in maintaining current agreements with program participants.

• Responsible for managing CRM (Salesforce), sales pipeline, and follow-up.
• Develop client relationships over the phone and via written communications.
• Maintain a strong knowledge base of programs and services to ensure presentation quality, leading potential clients to sales opportunities.
• Ability to create and execute an account plan and prioritize sales opportunities.
• Develop, maintain, and execute the onboarding process of new participants.
• Provide customer service and support to existing program participants. Conduct regular outreach to ensure they are maximizing program benefits.
• Work with the program manager and marketing team to develop and maintain marketing and sales plans.
• Ensure program participants have completed required program documentation and assist participants in securing needed support or information from business partners.
• Ensure the Child Health Advantage and other team websites are current and accurate.
• Track enrollment statistics providing quarterly updates on new participants, revenue, and source of the sale.
• Ensures all contracts are complete and all contact information is accurate for supply chain services programs.
• Conduct routine audits to identify and correct outdated, inaccurate, or incomplete contact information for individuals and organizations.
• Develop and maintain marketing lists for supply chain services programs.
• Partner to ensure contracts are on file and up to date for all program participants and business partners. Assist in necessary outreach to secure contracts or extensions as needed.

What You’ll Bring to CHA
Any combination of education and experience providing the required skill and knowledge is qualifying.

• Bachelor’s degree is preferred.
• Minimum 2 years of experience in customer service, sales, or project management.
• Strong aptitude and preference for verbal communications/calls
• Excellent written and oral communication skills
• Excellent time management and project management skills
• Knowledge of manipulating data in Excel
• Knowledge of personal computers including Adobe Acrobat, Microsoft Word, (Excel) PowerPoint, Outlook, and Microsoft Teams

Our Perks and Benefits:

• Competitive total compensation package
• Medical, dental and vision insurance
• Retirement Savings program with generous company contribution
• Hybrid working model
• Health Savings Account with company contribution
• Wellness program
• Paid time off and personal days
• 8 paid holidays
• Paid Parental Leave
• And more!

More About CHA

Diversity, Equity, and Inclusion

CHA is committed to advancing diversity, equity and inclusion within our organization, our membership, the care delivery of children’s hospitals and their communities and through the federal policymaking environment. With children’s hospitals we strive to ensure organizational cultures where everyone feels valued and actively participates in the mission of our organizations. Racism stands firmly in the way of improving children’s health. We remain vigilant in our quest for a diverse and inclusive community and in standing against racism and discrimination wherever it exists.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and protected veteran status, or disability status.

Visa sponsorship is not available for this position.

From: Children's Hospital Association