Under the supervision of the quality assurance coordinator, the quality assurance specialist shall be responsible to:

1. Maintain knowledge of and compliance with community care licensing regulations, funding terms and conditions, Title 5 and 22 Regulations, welfare and institution code, county child care and child development contracts, and agency policies, procedures, and timelines.

2. Maintain knowledge of all Child Care Programs Department (CCPD) and California Department of Social Services (CDSS) case management and eligibility compliance requirements, and completion of provider contracts and reimbursements.

3. Review department processes with coordinator to ensure accurate determination of eligibility and need, and ensuring reimbursements are calculated appropriately in compliance with regulatory agencies and Funding Terms and Conditions.

4. Assist in reviewing randomly selected parent and provider files and documents and/or provider reimbursements to determine accuracy and completeness.

5. Assist in conducting internal audits.

6. In conjunction with the quality assurance coordinator develop procedure and documentation solutions and improvements for program enrollment and compliance, as well as identifying reasons or contributing factors relating to need, eligibility, and income, or reimbursement calculation findings.

7. Support the training of staff with topics determined by the quality assurance coordinator and appropriate supervisor based on audit trends and case management findings that arise. Assist with creating presentationsand training.

8. Assist in the compiling of detailed audit reports that communicate audit findings.

9. Follow up with the quality assurance coordinator and appropriate supervisor when audit issues are discovered or as needed.

10. Attend meetings, workshops, and training to enhance professional growth.

11. Other duties as assigned.

EMPLOYMENT STANDARDS

Required Education and Experience:

· High school graduate or equivalent and a minimum of 24 completed college units.

· A minimum of three (3) years’ recent paid work experience in a position involvingcommunity or social work which includes interviewing clients and caseload management, or administrative work experience in any of a variety of state or federally funded assistance or social services programs which included program planning and organizing.

Preferred Criteria: College degree. Bilingual (English/ Spanish) skills.

Knowledge and Abilities: Ability to effectively communicate in English both orally and in writing. Ability to travel to meetings, conferences, and trainings as assigned. Ability to effectively use a computer. Knowledge of Windows and applications such as Microsoft Word and Excel. Ability to work effectively with staff and build positive relationships. Must be sensitive to various needs of disadvantaged families and the working knowledge of community services and resources. Ability to organize a number of simultaneous assignments and work under minimum supervision. Ability to effectively speak before a group and create presentations. Ability to maintain strict confidentiality and work independently.

Physical Abilities: Ability to see at normal distance. Ability to hear normal conversations and sounds. Ability to effectively use hands and fingers in the regular use of computer keyboard and for filling out a large volume of required forms. Ability to safely drive own or company- owned vehicles.

Other Requirements: Must submit to a pre-employment, agency-paid physical examination. Employment is conditional pending satisfactory results of physical examination.

Job Type: Full-time

Pay: $27.12 - $40.43 per hour

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Work Location: In person