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POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
Customer Experience
• Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on-line.
• Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book.
Operational Excellence
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
• Culture - Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is $16.75 to $21.00. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.
PHYSICAL REQUIREMENTS:
• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Part Time
Retail
$33k-42k (estimate)
02/28/2024
04/27/2024
chicos.com
FORT MYERS, FL
15,000 - 50,000
1983
Public
MOLLY LANGENSTEIN
$1B - $3B
Retail
Chicos is a manufacturer and distributor of apparel, lingerie, footwear, beauty products and accessories for women.
The job skills required for Sales Associate-PT include Customer Service, Presentation, Commitment, Communication Skills, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Associate-PT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Associate-PT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Associate-PT positions, which can be used as a reference in future career path planning. As a Sales Associate-PT, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Associate-PT. You can explore the career advancement for a Sales Associate-PT below and select your interested title to get hiring information.
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Quotes from people on Sales Associate job description and responsibilities
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Most job descriptions for a role as a sales associate look for the following traits and experience.
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