Position Summary: Under the direction of the Assistant Store Manager, the Drive-Thru Manager manages the drive-thru operations of the restaurant toward the execution of long-term company goals. 

Responsibilities:

• Supervise, train, and coach drive-thru employees
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Ensure all employees are working within outlined operating standards

Core Competencies:

• Ability to effectively communicate
• Comfortable coaching peers
• Ability to work at a quick, yet efficient and thorough pace--hustle is a must!
• Ability to multitask
• Positive attitude
• Team-oriented, adaptable, dependable, with a strong work ethic
• Ability to manage stress and conflict

Requirements: 

• At least one year of drive-thru experience required
• At least one year of restaurant supervisory experience required

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.