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General Operations Director
Chick-fil-A Virginia, VA
$127k-156k (estimate)
Full Time | Restaurants & Catering Services 4 Months Ago
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Chick-fil-A is Hiring a General Operations Director Near Virginia, VA

At Chick-fil-A, the General Manager role is more than just a job at a Fast Food joint, it’s an opportunity. In addition to working directly for an Independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

We are seeking a General Manager to be a part of our rewarding team. Applicants must be hard-working, fast-moving, responsible, and quick-thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest.

Vision:

  • Develop a Business Plan for the year with the Operator and share with Executive Leadership Team

defining all goals and a plan to reach them.

  • Meet with Executive Leadership Team Monthly
  • Meet with Senior Leadership Team weekly
  • Embody and share Chick-fil-A Vision, Values, & Corporate Purpose to your team

People:

  • Continuously develop your team

Monthly meetings with Directors &; Coordinators to challenge &; encourage

  • Continuously develop yourself;1 book on Leadership or Personal Growth/2 months. Display for team to see in “What I’m Reading\ ;1 Podcast Weekly on Leadership or Personal Growth. Display for team in “What I’m listening to”
  • Sync up with Training Director on Plans for entire team.
  • Hold your team accountable for their responsibilities
  • Complete evaluations on all Directors in your team on schedule (30:60:90:90)
  • Work with Admin Director to complete and distribute the Weekly Schedule on time (Thursday)

Quality; Customer Experience:

  • PLAN your schedule to hit all areas of Operations every day (Kitchen, DT, Front Counter, Dining

Room, Facilities)

  • Open & Close the restaurant at least one day a week
  • Enforce commitment to EXCELLENCE in ALL THINGS, OWNERSHIP, & TEAMWORK
  • Cultivate a Food Safety Culture
  • Enforce Cleaning lists; implementation with entire staff
  • Review Daily Safe Critical with the Kitchen Director

Sales ; Brand Growth

  • Post and reiterate all Sales numbers and goals
  • Create a competitive, enthusiastic; positive culture towards reaching sales goals (SPI)
  • Work in tandem with Directors on catering; community events to ensure REMARKable experiences

for all guests and clients

  • Stay up to date on all roll outs, LTO, promotional items

Financial Return

  • Complete End of Month Package with Director of Administration & Operator
  • Keep labor under 0% Gap ; food cost under .7% Gap
  • Ensure good stewardship of all resources
  • Compare sales; costs to previous year and project ; plan for coming months/year

Benefits:

  • 15 days of Paid time off per year
  • Retirement plan match
  • Contribution towards CFA medical insurance plan of choice
  • Referral Bonuses
  • Break meal discount Discounts on a variety of goods and services through CFA Home
  • Scholarships and Discounted Tuition Via Corporate Partnerships-Two is better than one. That's why, each year, Chick-fil-A awards two types of scholarships to Crew Members. The Inspiration Scholarships ($25,000) and Leadership Scholarships ($2,500) can be used at any accredited two- or four-year college, university, or technical/vocational school.
  • Referral Program- Get paid for referring your friends and family
  • Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
  • It’s a Friendly Place to Work- At Chick-fil-A, we consider our team to be more than just employees. We are a family!
  • Closed Sundays- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends
  • Verizon Partnership- We are partnered with Verizon to offer our Crew Members a discount. Contact a Verizon Representative for more details

Requirements:

  • Must have open availability Monday-Saturday and be able to work a varied schedule.
  • Must have 5 years of High Level Leadership experience.
  • Ability to multi-task and remain positive in sometimes stressful working conditions.
  • Able to analyze the factors which drive a profit and loss statement.
  • Ability to lift up to 50lbs and stand for up to 10 hours at a time Valid driver's license.
  • Serv Safe Certified (Preferred)

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $28 - $35 / hour

Pay:

  • Bonus pay

Benefits:

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Referral program

Job Type: fulltime

Education: No education required

Work location: On-site

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$127k-156k (estimate)

POST DATE

01/28/2024

EXPIRATION DATE

05/22/2024

WEBSITE

chick-fil-a.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

FOUNDED

1946

TYPE

Private

CEO

DAN CATHY

REVENUE

$10M - $50M

INDUSTRY

Restaurants & Catering Services

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About Chick-fil-A

Family-owned and operated fast-food giant Chick-Fil-A operates over 2300 units specializing in chicken meals in the U.S. & several other countries.

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