Restaurant Manager

Job Description:

*Compensation: Competitive wage rates based on experience and availability.*

We are seeking a driven, growth-minded leader to join our team. Key leaders needed to guide the team in the day-to-day success of a high-volume restaurant in pursuit of our standards of operational excellence.

Responsibilities will include; helping, creating, maintaining, and actively leading a caring culture so our team provides guests with a remarkable dining experience so that we win hearts and impact lives. You lead and manage all aspects of the Chick-fil-A restaurant, including customer service, food quality, operations, team member training, and financial performance. The Manager ensures that the restaurant is operating in accordance with Chick-fil-A standards and policies while:

• Self-motivated at pursuing ongoing leadership development
• Able to successfully run shifts.
• Ability to work with a management team focused on business growth.
• Advocate for team member training, development, and accountability.
• Able to step in and play a positive role in guest recovery.
• Punctual and neat
• Supervise and coordinate all restaurant shifts
• Oversee guest services and empower team members to resolve issues through surprise and delight
• Ensure we are providing guests with high-quality ingredients and food preparation
• Create and adjust team schedules to meet restaurant needs
• Adhere to all restaurant safety and security regulations
• Ensure a smooth shift transition
• Prepare the registers and assign the team members their positions
• Run breaks and work a position alongside the team members
• Ensure a smooth afternoon and dinner rush
• Close the doors on time and break down front-of-house equipment
• Oversees all aspects of restaurant operations, including food preparation and service, cleanliness, customer service, and employee performance
• Ensures compliance with Chick-fil-A policies and procedures, as well as local, state, and federal regulations
• Develops and implements strategies with the Executive Team to achieve restaurant goals and objectives, including sales targets and profitability
• Manages, trains, and develops restaurant staff, including scheduling, performance management, and coaching
• Maintains a positive and welcoming atmosphere for customers and team members, ensuring high levels of guest satisfaction
• Monitors inventory levels and orders supplies as needed
• Ensures that all equipment and facilities are maintained in good condition and in compliance with safety regulations
• Conducts regular meetings with staff to review performance, provide feedback, and discuss ways to improve operations
• Manages financial performance by analyzing sales data, controlling costs, and developing budgets

Values:

Having Heart

• H - Hospitable - We say “It’s my pleasure”
• E - Energetic - We always engage with enthusiasm
• A - Adaptive - We are willing to adjust as needed
• R - Refined - We strive to be better on purpose
• T - Trusted - We dependably protect the brand

Willing to Serve

• S - See and Shape the Future - Business Planning
• E - Engage and Develop Others - Team Member Coaching
• R - Reinvent Continuously - Personal Development Plan
• V - Value Results and Relationships - Team Engagement
• E - Embody the Values - SERVE with HEART

Be Remarkable at

• Engaging - “Connect Meaningfully”
• Equipping - “Prepare for Success”
• Empowering - “Invite Contribution”

Qualifications:

• Must have flexible availability from 6:00 AM to 11:00 PM every day of the week (closed Sunday)
• Reliable transportation
• Willing to work up to 45 hours every week
• Previous experience leading teams
• Possess strong interpersonal relationship skills
• Able to have great chemistry with team members of all age groups
• Previous experience in food service or other service-related fields
• Strong leadership qualities
• Ability to thrive in a fast-paced environment
• Handles high-pressure situations well
• Excellent written and communication skills
• Strong problem-solving skills
• Strong attention to detail

Job Type: Full-time

Compensation: Competitive wage rates based on experience and availability.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person