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3 Customer Service Team Member Jobs in Northville, MI

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Chick-fil-A | Northville
Northville, MI | Full Time
$42k-53k (estimate)
3 Months Ago
Customer Service Team Member
$42k-53k (estimate)
Full Time 3 Months Ago
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Chick-fil-A | Northville is Hiring a Customer Service Team Member Near Northville, MI

Starting Pay: Up to $16.00/hr


Company: Chick-fil-A Northville

  • Voted as America’s favorite & one of the fastest-growing quick-service restaurants in the country
  • Industry leader in Customer Service & Hospitality
  • Faith-based, individually owned & operated company


Chick-fil-A Northville's Commitment To You

Here at Chick-fil-A Northville our goal is to have a positive impact in Northville and the surrounding areas by demonstrating care in all that we do.


Value and Appreciate Employees

  • Flexible Schedules
  • Free Food
  • Access to Scholarships
  • Sundays off
  • Paid training
  • Career Advancement Opportunities
  • Contributions to Vision, Dental and Life Insurance* (for Full-Time employees)


Opportunity

At Chick-fil-A Northville, we care for our team and community. We passionately pursue excellence and strive to make a positive impact through delicious food and hospitality. We are searching for those that positively influence people around them and thrive in an environment of service and hospitality. Are you looking to challenge yourself and grow within a great team atmosphere? Let’s get started.


Position Type

  • Full-Time
  • Day or Evening shifts
  • Open availability is highly preferred


Your Impact

  • Provide high-quality customer service and satisfaction
  • Provide hospitality and positive influence within your team and the community
  • Participate in upbeat, record-setting environment with top quality products
  • Join a team of over 80 Team Members that focuses on growth, personal and professional development
  • Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
  • Upper management and leadership growth opportunities including Trainer, Team Lead, Shift Lead, and Director positions


Background Profile

  • Must be 15 or older
  • Ability to work at a quick, yet efficient and thorough pace-hustle is a must!
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude, coachable
  • Ability to communicate effectively with guests and team members


APPLY NOW
and you will be contacted ASAP


REQUIREMENTS

  • Must be 15 or older
  • Ability to work at a quick, yet efficient and thorough pace-hustle is a must!
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude, coachable
  • Ability to communicate effectively with guests and team members
  • Saturday availability highly preferred

Our mission is to have a positive impact in Northville and the surrounding areas by demonstrating care in all that we do. Whether you are a guest, a team member or neighbor, our goal is to build relationships by connecting with you and creating remarkable experiences.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

03/22/2023

EXPIRATION DATE

06/04/2024

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Chick-fil-A | Northville
Part Time | Full Time
$104k-131k (estimate)
8 Months Ago

The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Team Member job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer service job tasks.

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Agents may also personally follow up with customers to find out how the solution worked for them.

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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.

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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs

A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.

03/10/2022: Mcallen, TX

Responding to questions with positive language can greatly affect how the customer hears the response.

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Customer service experience goes beyond call centers and emails.

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Seek out unique touch points to build positive customer experiences.

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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.

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Step 3: View the best colleges and universities for Customer Service Team Member.

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