Thank you for your interest in a great career opportunity with Chick-fil-A.
At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
Requirements/Responsibilities
Front-of-House Applicant Requirements:

• Must be 16 years old or older
• Must have availability on Friday and Saturday.
• Must be able to work a minimum of 15 hours a week
• Bilingual (English and Spanish) applicants are encouraged to apply

Team Members must be able to:

• Lift up to 30 pounds on a consistent basis
• Work in high-paced environments
• Work on your feet for up to 3 hours before a break
• Work outside for up to 3 hours before a break
• Adhere to all safety, food handling, and sanitation guidelines established by Chick-fil-A and local health authorities.
• Be dependable, punctual, and reliable; demonstrating commitment to scheduled shifts and flexibility to work evenings, weekends, and holidays as needed.

Front-of-House Responsibilities:
Customer Service:
Greet guests with a friendly demeanor, engaging in polite and helpful interactions. Provide prompt and courteous service to ensure an outstanding experience.
Order Taking:
Accurately and efficiently take guest orders inside or via drive-thru, ensuring correct menu items, customization, and payment processing.
Cash Handling:
Process cash, credit, and mobile payments accurately, adhering to company cash handling procedures.
Order Assembly:
Bag or tray food orders with precision, ensuring correct items, condiments, and presentation standards are met. Prepare and serve a variety of beverages and desserts, following approved procedures.
Cleanliness and Organization:
Maintain cleanliness and organization of the front counter, drive-thru staging area, dining area, and condiment stations throughout the shift. Assist with restocking supplies as needed.
Dining Area Hospitality:
Monitor and assist with dining area maintenance, including clearing and cleaning tables, refilling beverages, and addressing guest requests.
Product Knowledge:
Demonstrate a thorough understanding of menu items, ingredients, and promotions to provide accurate information and recommendations to guests.
Team Collaboration:
Work collaboratively with fellow team members, including back-of-house staff, communicating effectively and supporting each other to ensure smooth operations. Take direction from supervisors and other leaders.
Benefits:

• Closed Sundays
• Scholarship Opportunities, and select school tuition reduction through Scholarship -America
• Employee Meal allotment
• Health/Vision/Dental Benefits for full-time
• 401k Match (age 21 , tenure requirements)
• Growth Opportunities

Special Instructions
Make sure to enter your detailed availability. Include that Sundays are unavailable.
Note: This job description is intended to provide a general overview of the expectations and responsibilities of the Front-of-House Team Member position at Chick-fil-A Grossmont. Duties may vary based on location and specific job requirements.
Please do not send any emails, resumes, or call.
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