Chicago Union is Hiring a Marketing & Operations Manager Near Chicago, IL
theaudl.com/union
IG @gochicagounion
The Marketing & Operations Manager will drive fan acquisition. They will execute our sales & marketing plan, run in-person promotions, and drive group ticket sales. They will be responsible for ensuring Chicago Union fans have memorable game day experiences along with compelling entertainment and merchandise. They will support the team on away game road trips by coordinating and managing travel logistics. To campaign for the organization and sport, this person will engage with and form relationships with the local community, sponsors, and partners. This person will report to the Chicago Union ownership, advisory board, and team captains/coaches.
Roles & Responsibilities
Sales & Marketing
Liaise with AUDL Marketing leadership & staff
Attend and manage In-person Promotions (Youth Events, Stadium, Local leagues, Pickup, City Events, Sponsors, etc.) throughout the year
Source and contact businesses, organizations, and community groups for Group Ticket sales and Sponsorships
Generate and execute promotional ideas to drive ticket and merchandise sales
Generate content in various forms: written articles and email copy, supporting images with graphics, clip and format highlights for social media, player interviews and other video content
Manage digital marketing team
Sponsors
During offseason, source and contact Sponsor targets, have follow up conversations, and negotiate agreements for the season
Ensure fulfillment of Sponsorship agreements and report to Sponsors on performance
Gameday & Ultimate Events
Oversee Gameday Manager and logistics on all gamedays, including setup, training, and pack out
Determine Gameday staffing needs, source staff, and ensure coverage on Gameday including operations, ticketing, entertainment, and medical
Plan gameday logistics including gameday scripts, stadium setup, ticketing, merchandise, etc.
Oversee planning and execution of other events, including winter tournaments, tryouts, and Union training camp weekend
Source and manage printed materials and signage
Liaise with stadium partners and all vendors
Youth Camps & Clinics
Communicate with area park districts and schedule summer camps and clinics
Recruit, train, and schedule coaches for programming
Team Support
Coordinate player availability and plan travel logistics for away games including booking travel, hotels, and transportation for players, coaches, and staff
Travel with team on all away game road trips (6 per season), managing travel logistics, liaising with opponents, and planning meals and accommodations
Manage field reservations for practices (March-August)
Meet with captains and coaches on a weekly basis
Merchandise
Evaluate and recommend annual merchandise products
Source, design, determine quantities, and order merchandise
Fulfill orders and maintain inventory via Shopify throughout the year
Provide customer service, tracking, and reporting
Administration
Coordinate with Chicago Union ownership group and advisory board during weekly meetings and quarterly reviews
Source and make purchases based on agreed upon budgets and plans
Manage sponsor and vendor agreements
Liaise with League and other division teams
Based on Annual Schedule:
Preseason (January - April)
Season (May - August)
Offseason (September - December)
Details:
Primarily Work from Home
Must reside in Chicago metro area
Greatest workload during the Preseason and Season
Lighter workload in the Offseason
Flexible weekly work schedule based on team schedule and events
Will include weekends and some evenings / early mornings
In-person presence required for all games and local events during the Preseason and Season
Travel required to away games during the Season and other Preseason and Offseason events
Compensation
The Marketing & Operations Manager is an independent contractor position. Weekly hours will vary based on the time of the year (Preseason, Season, Offseason), but expect 30-45 hours per week. Compensation includes:
Yearly Salary
Bonus based on game attendance growth
Commission based on Ticket Sales, Sponsorships, & Events
Qualifications
Must pass background check and complete youth sports training
Education
Degree in Marketing or Sports Management preferred
Experience
Required
Sales & Customer Service
Marketing
Preferred
Event Management
Management & Leadership
Team Sport Athlete
Skills
Required
Verbal and written communications
Word processing, spreadsheets, and online tools
Reliable transportation year round
Ample storage to house inventory
Preferred
Copywriting
Email Marketing (Mailchimp, Hubspot)
E-commerce (Shopify)
Organic Social Media (Hootsuite, Buffer)
Nice to Have
Paid Social Media (Facebook Ad Manager)
Graphic Design (Canva, Photoshop)
Video editing (Filmora)
Photo editing
Quickbooks Online
Business Analytics
Personal Characteristics
Reliable and Accountable
Friendly, Energetic, and Hospitality Focused
Attention to Detail and Well Organized
Outgoing, Enthusiastic, and Engaging
Entrepreneurial and Ambitious
Job Types: Full-time, Contract
Benefits:
Employee discount
Flexible schedule
Professional development assistance
Schedule:
Self-determined schedule
Weekend availability
Weeknight availability
Supplemental pay types:
Bonus pay
Commission pay
Ability to commute/relocate:
Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)
Experience:
Marketing: 1 year (Preferred)
Sports Entertainment: 1 year (Preferred)
Work Location: Hybrid remote in Chicago, IL 60616
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.