Job Description

Job Description

Tour Guide

Are you interested in delivering memorable experiences, enhancing people's lives and having fun doing it? This shared mission of Chestnut Mountain Resort creates a fun and inspiring culture that we live every day.

Our vision drives us to deliver exceptional guest experiences at all touch points, requiring our employees to be natural communicators, problem solvers, and have a passion for sharing mountain culture - all while having a positive attitude to support best day experiences.

Chestnut Mountain Resort strives to deliver Illinois most memorable outdoor adventures to locals and out-of-town visitors on a year-round basis.

Chestnut Mountain Resort days of fun includes 60 acres of lift-accessible terrain for Skiing and Snowboarding, Farside Terrain Park, Farside Downhill Mountain Bike Park, Alpine Slide, Soaring Eagle Zipline, Mississippi River Cruises, Disc Golf, Mini Golf and Sunset Dinners.

SUMMARY :

Tour guides will work river boat cruises and segway tours. As a tour guide your main purpose is to educate visitors / guests by providing useful, important, and unique facts about a particular topic.

If you are working as a tour guide, you will need to be enthusiastic and knowledgeable about the content that you are describing.

We do provide a script that you can follow along or add to. This is a great outdoor summer job. All our summer activities open Memorial Day weekend

RESPONSIBILITIES :

• Greet visitors / guests and take any tickets required for tours.
• Escort and lead groups of visitors around the premises and landscapes.
• Describe and provide useful and interesting information (e.g., historical or cultural facts) for groups of visitors regarding points of interest.
• Memorize any scripts and supply pertinent information in a narrative format.
• Address and answer questions that any visitors / guests may have.
• Conduct research and study materials provided to you about the topics you will be speaking about.
• Report any observations, concerns, or incidents to supervisory or security staff that may require action and attention.
• Know all safety procedures as you are responsible for large groups of people.
• Your employer may also ask you to carry out additional duties than those listed here.

REQUIREMENTS &SKILLS

• High school diploma or equivalent.
• Prior experience as a tour guide is advantageous.
• Capacity to stand and walk for extended periods.
• Adherence to prescribed safety codes.
• Ability to assist will launching and securing the boat.
• Excellent conversational skills with a knack for storytelling.
• Personable, humorous disposition.
• Outstanding organizational, time management, and improvisational skills.
• Ability to work on weekends.
23 hours ago