About Us

ChesPenn is a network of community health centers spanning Chester and Delaware Counties. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.

Simply put, our goal is provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!

Position Summary

Under the direction of the Chief Financial Officer, the Billing Manager provides administrative oversight of the medical and dental billing including financial/productivity issues, and regulatory billing requirements of CMS and the American Dental Association (ADA) codes. A highly motivated, detail-oriented billing manager assists in the day-to-day billing functions of the practice in accordance with current acceptable accounting and cost reimbursement principles relating to medical/dental revenue cycle operations.

Qualifications

• Certified in Medical/Dental coding
• Previous experience as a Medical/Dental Billing Manager in an FQHC setting, preferred
• Current COVID-19 and flu vaccines required.

Knowledge, Skills, and Abilities

• Good written and verbal communication skills in English.
• Accuracy in Mathematics
• Able to function independently
• Familiarity with billing software and systems.
• Ability to communicate effectively, both verbally and in writing
• Strong organizational and leadership skills
• Excellent attention to detail, strong analytical skills, and the ability to manage a team
• Possession of a valid driver’s license and a licensed automobile, preferred.
• Ability to meet approved minimal physical and medical standards.

What You’ll Do

• Maintain relationships with all insurance companies to ensure claims are paid accurately and timely.
• Handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, and provide corrective action measures, when necessary
• Evaluate billing and staff performance, and resolve issues raised by staff
• Review and analyze billing data to identify trends and areas for improvement
• Ensure claim denials are corrected and reprocessed accurately and timely
• Maintain both Athena and Dentrix billing systems
• Assist the Chief Financial Officer with audit inquiries.
• Hiring, training and supervising billing staff and working in partnership with the Office Managers in relationship to Patients Services Representatives data capture, and accurate recording of patient insurance data
• Annual clean-up of suspended claims and updating of fees and codes
• Places high value on personal and departmental performance excellence
• Maintains patient confidentiality
• Coordinate credentialing issues with the Director of Human Resources and Administration
• Able to effectively assist with wrap audits and denials, as needed
• Maintains courtesy and diplomacy when interacting with clients
• Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements
• Understanding of policies and procedures of organization
• Completes other duties as assigned by supervisor.

What We Offer

ChesPenn offers generous benefits, including:

• Medical, dental, and vision insurance
• 401a retirement account, funded by ChesPenn
• Life insurance
• Generous vacation, sick, and personal leave
• Tuition reimbursement
• Employee Assistance Program

 ChesPenn is an Equal Opportunity Employer
Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.

NOTE: ChesPenn uses a web-based application portal and emailing system to correspond with applicants. Please be sure to add notifications@app.bamboohr.com to your contact list to ensure delivery of all correspondence from us.